Human Resources Associate (Hybrid - Storefront)

Pro-Play Games is a leading gaming and collectibles retailer dedicated to building community through competitive play and exceptional customer experience. They are seeking a highly organized and proactive HR Associate to support daily HR operations, recruiting coordination, and internal policies and process management.

Responsibilities

• Serve as a first point of contact for employee questions related to policies, timekeeping, and general HR procedures
• Guide employees through HR processes and escalate complex matters to HR leadership
• Coordinate new hire onboarding, including documentation, system setup, and orientation support
• Manage offboarding procedures, including paperwork and system updates
• Maintain employee records and ensure documentation accuracy and confidentiality
• Track compliance requirements (I-9s, training records, policy acknowledgments)
• Support payroll coordination by assisting with timekeeping and employee data accuracy
• Assist with performance review cycles and HR initiatives
• Support internal communications related to HR processes
• Help improve HR workflows and documentation systems

Skills

• Strong organizational skills and attention to detail
• Comfortable communicating professionally with employees at all levels
• Ability to handle confidential information with professionalism and discretion
• Ability to create and maintain clear internal documentation such as SOPs, process guides, basic infographics, or handbook updates (training provided)
• Help improve HR workflows and documentation systems
• Familiarity with HR systems or payroll/timekeeping platforms preferred

Company Overview