[Remote] Content Team Lead / Web Content Manager

Note: The job is a remote job and is open to candidates in USA. Alpha Omega is seeking a Content Team Lead / Web Content Manager to support the Substance Abuse and Mental Health Services Administration (SAMHSA) Web Modernization and Support contract. This role will lead day-to-day web content operations and manage a team of Content Managers to ensure content accuracy and compliance across SAMHSA web properties.

Responsibilities

• Lead daily web content management activities within Drupal CMS environments
• Perform webmaster functions, including content publishing, page updates, metadata management, taxonomy alignment, and content quality reviews
• Coordinate and manage enterprise content update calendars, release schedules, and publishing timelines
• Ensure website content remains accurate, accessible, compliant, and aligned with agency standards and priorities
• Support high-visibility updates, emergency communications, campaigns, and digital initiatives across SAMHSA web properties
• Monitor content workflows and ensure timely completion of customer requests and operational tasks
• Manage and coordinate task assignments for a team of approximately five Content Managers
• Track workload, priorities, deadlines, and deliverables across multiple concurrent initiatives
• Lead internal content team meetings, status reviews, and operational coordination sessions
• Provide mentorship, quality oversight, and guidance to content staff
• Collaborate with developers, designers, QA testers, and program leadership to support integrated web operations
• Lead meetings and coordination sessions with government customers and stakeholders
• Serve as a primary point of contact for content operations and publishing activities
• Translate customer requests into actionable content tasks and priorities
• Provide status updates, publishing schedules, and operational reporting to leadership and stakeholders
• Coordinate cross-functional communication between content, development, UX/UI, analytics, and infrastructure teams
• Ensure compliance with Section 508 accessibility standards, federal web policies, and content governance processes
• Review content for formatting consistency, usability, readability, and adherence to agency branding standards
• Support quality assurance reviews and content validation activities prior to production deployment
• Assist with development and maintenance of content governance documentation, workflows, and standard operating procedures

Skills

• 5+ years of experience managing website content operations in Drupal or similar CMS platforms
• Experience serving as a webmaster or content lead for large-scale enterprise or federal websites
• Experience leading teams and coordinating content publishing operations across multiple stakeholders
• Strong understanding of web content governance, accessibility standards, metadata, and taxonomy management
• Excellent organizational, communication, and customer engagement skills
• Experience managing editorial calendars, publishing schedules, and competing priorities in a fast-paced environment
• Familiarity with Agile workflows, Jira, Confluence, and collaborative digital delivery environments
• Experience supporting federal health or public-sector digital modernization programs
• Familiarity with SAMHSA, HHS, or government communications environments
• Knowledge of Section 508 accessibility requirements and web content best practices
• Experience coordinating enterprise-level website updates, campaigns, or crisis communications
• Familiarity with analytics-driven content optimization and user-centered content strategies
• Bachelor's degree in Communications, Journalism, Digital Media, Information Management, or related field preferred

Benefits

• 15 days PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

Company Overview