[Remote] Sr. Product Manager-Special Programs or Medicaid

Note: The job is a remote job and is open to candidates in USA. Frontline Education is an innovative organization focused on transforming the educational landscape through AI technology. As a Senior Product Manager, you will be responsible for defining product strategy, collaborating with cross-functional teams, and engaging with customers to identify their needs and deliver impactful solutions.

Responsibilities

• Define and evolve product strategy grounded in customer insight, data, business priorities, and a deep understanding of the education landscape
• Partner closely with Product Design and Engineering in an empowered product team model with shared accountability for customer and business outcomes
• Translate complex problems into clear outcome-based priorities, roadmaps, and measurable customer and business outcomes
• Spend significant time engaging with customers and stakeholders through discovery, research, and validation activities to uncover unmet needs and opportunities
• Lead discovery, prototyping, experimentation, and validation efforts to accelerate learning, reduce risk, and improve decision quality before scaling investment
• Make thoughtful prioritization and trade-off decisions that balance customer needs, business goals, technical realities, and long-term product strategy
• Use qualitative and quantitative insights to inform decisions, improve customer experiences, and identify opportunities to drive adoption, retention, satisfaction, and operational efficiency
• Align cross-functional stakeholders around product direction, success metrics, priorities, and desired outcomes
• Champion simple, scalable solutions that improve usability and deliver meaningful long-term value for customers and the business
• Explore emerging technologies and AI-driven capabilities in practical ways that improve customer workflows, operational effectiveness, and user outcomes

Skills

• Experience leading product initiatives in a SaaS or technology-driven environment
• Experience building a standalone product from the ground up (0-1)
• A track record of delivering products that solve meaningful customer problems and drive measurable business and customer outcomes
• Strong customer discovery, product strategy, and prioritization skills, with the ability to translate insights into actionable product direction
• Experience working within cross-functional Product, Design, and Engineering teams to deliver customer and business impact
• Confidence working with data to inform decisions, evaluate success metrics, and communicate insights clearly
• Experience collaborating across teams including engineering, design, sales, customer success, and other customer-facing roles
• Strong ability to connect strategy with execution and align teams around a shared vision and measurable outcomes
• Experience navigating ambiguity and defining clear paths forward in complex problem spaces
• Strong stakeholder management, influence, and cross-functional leadership abilities without relying on direct authority
• Experience leading experimentation and validation efforts to improve learning velocity and decision quality
• Familiarity with education technology or a strong interest in improving outcomes for schools and communities
• A natural curiosity for understanding users, systems, workflows, and opportunities for improvement
• Comfort navigating ambiguity and making thoughtful decisions as new information emerges
• A collaborative mindset that values diverse perspectives, empowered teams, and shared accountability for outcomes
• A focus on continuous learning and openness to new tools, approaches, and ways of working
• A practical, responsible approach to applying technology and AI capabilities to improve customer and business outcomes
• The ability to balance long-term vision with near-term execution and measurable impact
• The ability to navigate complexity, influence without authority, and drive alignment across diverse stakeholders
• Experience in one of the following: Medicaid, English Learners, Gifted and Talented or RTI/MTSS a plus

Benefits

• Bonus eligibility and long-term incentive opportunities
• 401(k) with company match
• Comprehensive health, dental, and vision coverage
• Employee stock purchase plan
• Generous paid time off and tuition reimbursement

Company Overview

Company H1B Sponsorship