[Remote] Sales Operations Manager - Contract to Hire

Note: The job is a remote job and is open to candidates in USA. Roo is a company dedicated to empowering animal healthcare professionals with innovative staffing solutions. They are seeking a Sales Operations Manager to enhance their go-to-market strategy through improved sales productivity, data-driven decision making, and operational excellence across markets.

Responsibilities

• Partner with Business Development and Marketplace leadership, as well as cross-functional teams, to support initiatives that accelerate Roo’s growth
• Build, maintain, and optimize tools, dashboards, and reporting to track performance across markets and sales activities
• Analyze field performance and deliver actionable insights to improve productivity and outcomes
• Support the development and execution of sales and account management playbooks
• Identify and implement systems and processes that improve efficiency, scalability, and revenue attainment
• Support and continuously improve Roo’s operating cadence (weekly, monthly, and quarterly business reviews)
• Drive execution of GTM programs and operational rollouts in new markets and geographies
• Monitor performance against targets and proactively surface insights, risks, and opportunities
• Identify gaps in reporting, tools, or processes and independently drive solutions
• Partner with Business Development and Account Management teams to support market strategies, including: Lead generation and conversion optimization, Supply acquisition and marketplace health, Listing quality and pricing optimization
• Collaborate with the Data team to size market opportunities and measure ROI of key initiatives
• Conduct ad hoc analyses to inform strategic and operational decisions

Skills

• 5+ years of experience in Sales Operations or a related analytical/operational role
• Experience in a startup or early-stage SaaS environment
• Proven ability to operate as a strong cross-functional partner and influence without authority
• Experience supporting or executing GTM strategies at a regional or market level
• Strong experience building and maintaining metrics, dashboards, and reporting frameworks
• Familiarity with the full customer lifecycle (pre-sales, sales, and customer success)
• Understanding of recurring revenue business models and key value drivers
• Comfortable working across sales methodologies, metrics, and day-to-day operational needs
• Strong analytical and problem-solving skills with high attention to detail
• Clear and effective communication skills (written and verbal)
• Self-starter with the ability to prioritize and execute in a fast-paced environment
• Proficiency in CRM tools (e.g., HubSpot, Salesforce), Excel, and GSuite

Benefits

• Accelerated growth & learning potential.
• Stipends for home office setup, continuing education, and monthly wellness.
• Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
• 401K
• Unlimited Paid Time Off.
• Paid Maternity/Paternity and reproductive care leave.
• Gifts on your birthday & anniversary.
• Opportunity for domestic travel, including for regional team building events.

Company Overview