[Remote] Network Engineer II

Note: The job is a remote job and is open to candidates in USA. Opti9 Tech is a trusted cloud solutions provider specializing in managed cloud and security solutions. They are seeking a Network Engineer II to support customer-facing projects, deploy and configure new environments, troubleshoot network issues, and ensure the security and efficiency of network infrastructures.

Responsibilities

• Support customer facing projects for firewall and route/switch involving design, diagrams, documentation, implementation
• Deploy and configure new customer environments utilizing NSX, security configurations, VMware Cloud Director networking and related infrastructure technologies
• Troubleshoot and resolve network connectivity issues, including routing, switching, NAT configurations, firewall policies, and network path optimization
• Manage, maintain, and improve the Palo Alto, FortiGate, and VMware NSX (V/T) SDN infrastructure supporting customer and infrastructure workloads
• Regularly maps out and documents customer and infrastructure firewall diagrams to current and accurate versions
• Respond to critical incidents and perform effective troubleshooting and remediation during production outages
• React to Networking/Security monitoring platform alerting and ensure adherence to customer and infrastructure SLA uptimes
• Intermediate level understanding of TCP/IP network protocols, including common application protocols
• Assist with administration and maintenance of all data center and colocation core and distro connectivity all the way down to the access level
• Configure and support private and hybrid connectivity solutions across customer sites and cloud environments, including Megaport, PacketFabric, Azure ExpressRoute, AWS Direct Connect, and similar services
• Pro-actively review and maintain client infrastructure residing in the Opti9 environments
• Collaborate across teams to share technical knowledge, improve operational efficiency and support workload distribution
• Serve as an escalation point for junior Network Engineers, providing guidance on troubleshooting, implantation and best practices
• Update, maintain, and implement firewall standards and security best practices to strengthen the organization's overall security posture
• Partner with customers, Sales Engineering, and internal teams to design scalable, secure network architectures and ensure successful deployment of network security solutions
• Contribute to continuous improvement initiatives by evaluating emerging technologies, refining operational procedures, and enhancing network reliability and security

Skills

• 2-4 years of hands-on work with Fortinet and Palo Alto UTM next gen firewall technologies
• Experience implementing multi-tenancy using VDOMs within FortiOS
• 2-4 years of experience deploying firewall VMs and basic navigation of VMware environments
• Strong understanding of networking protocols and technologies, including: BGP, OSPF, TRUNKS, VLANs, Port-Channel, Static routing, MLAG/vPC
• VRF, Traffic Shaping / QoS
• Palo Alto Command line
• Knowledge of Cisco encryption technologies (IPSec, SSL), and hot standby protocols HSRP and VRRP
• Strong interpersonal and customer service skills with the ability to work effectively with both local and remote staff, teammates, and managers
• Ability to occasionally adjust work schedule to meet business needs (standard is 40-hour week, with occasional after hours and weekend requirements in an on-call fashion)
• Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines
• Able to clearly and correctly express complex technical concepts in English, both verbally and in writing
• Effective in basic documentation and diagram creation for customer and infrastructure needs
• Strong organizational, oral, and written communication skills
• Working knowledge of data security best practices
• Strives to grow within the team and personally as an engineer through education, certs, etc. and must have a 'can do' attitude
• Experience with VMware vSphere, NSX-V & NSX-T SDN technologies
• VMware Cloud Foundation (VCF)
• Familiarity with Microsoft Hyper-V
• Experience with Arista Spine & Leaf Data Center deployments
• Scripting or automation capabilities using Python, Ansible, or similar technologies

Benefits

• Paid Time Off – Generous PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work
• Flexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office work if you’re located near one of our offices
• Health & Dental Coverage – Comprehensive insurance plans to keep you and your family healthy including EAP benefits
• Wellness Reimbursemen – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses
• Retirement Plan with Company Match – Invest in your future with our matched retirement savings program
• Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability
• Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact
• Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career
• Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values
• A Place You’ll Want to Be – We’re building a team of great people doing meaningful work—and we have fun doing it

Company Overview

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