[Remote] Virtual - Business Sales Representative

Note: The job is a remote job and is open to candidates in USA. Comcast is a leading provider of technology solutions for small businesses, offering a wide range of services including connectivity and cybersecurity. The Business Sales Representative role focuses on inbound telesales to small-to-medium business customers, aiming to meet and exceed sales quotas while delivering exceptional customer service.

Responsibilities

• Meet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services
• Ensure CRM software is accurate and up to date on daily basis
• Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately
• Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers
• Keep up-to-date on product knowledge, industry information and competitive landscape
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Skills

• High School Diploma / GED
• 0-2 Years of relevant work experience
• Selling Comcast Business Mobile is a requirement
• Meet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services
• Ensure CRM software is accurate and up to date on daily basis
• Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately
• Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers
• Keep up-to-date on product knowledge, industry information and competitive landscape
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Adaptability
• Communication
• Critical Thinking Problem Solving
• Customer-Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization
• Wireless experience strongly preferred

Benefits

• Most sales positions are eligible for a Commission under the terms of an applicable plan
• Most non-sales positions are eligible for a Bonus
• Comcast provides best-in-class Benefits to eligible employees
• Please visit the compensation and benefits summary on our careers site for more details

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