[Remote] #121412 - Zuora Systems Administrator / Consultant

Note: The job is a remote job and is open to candidates in USA. Lifted, an Upwork Company, is seeking a Zuora Systems Administrator / Consultant to support a live Zuora Cloud subscription billing environment. The role involves hands-on Zuora administration, configuration support, and collaboration with Finance and Financial Systems teams to manage billing and revenue operations.

Responsibilities

• Support the Zuora Cloud subscription billing platform across Billing, Payment and Revenue Management, and Admin/User Management
• Manage and support Zuora product catalog items, custom fields, events and notifications, reporting, and Revenue / RevPro configuration
• Review and potentially develop change-control documents
• Implement changes in sandbox environments and potentially Production
• Implement changes across Zuora Billing and Revenue tenants
• Add and update custom fields
• Add and update product catalog items
• Release updated invoice and credit memo templates to other environments
• Deploy workflows to Production
• Release Revenue configuration to other environments
• Process user access requests
• Support security requests related to roles and OneID
• Support audit requests
• Collaborate with Zuora Admin, Financial Systems Product, and Engineering teams

Skills

• 3+ years of relevant experience in a mid-level systems administration, billing systems, or financial systems support role
• Familiarity with the Zuora UI
• General billing knowledge
• Ability to translate business requirements into technical solutions
• Experience supporting configuration, administrative, or operational changes in business systems
• Strong communication and interpersonal skills
• Strong critical thinking skills
• Enterprise experience strongly preferred
• Consulting background
• Experience with Zuora Revenue / RevPro
• Experience supporting product catalog changes
• Experience supporting invoice or credit memo template releases
• Experience deploying workflows to Production
• Experience supporting audit requests or change-control processes

Company Overview