[Remote] Senior Solutions Consultant I

Note: The job is a remote job and is open to candidates in USA. Bloomreach is building the world’s premier agentic platform for personalization. As a Senior Solutions Consultant I, you will support the sales team by providing technical deliverables and pre-sales consultancy across Bloomreach's personalization platform, helping to drive value for customers through AI-powered solutions.

Responsibilities

• Assume the role of Bloomreach platform and solutions expert to support the Sales team in a pre-sales capacity
• Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered search, product discovery, merchandising, and cross-channel marketing experiences, all powered by Loomi AI
• Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs
• Qualify, design, and demo solutions across ecommerce search & merchandising, onsite experiences, and cross-channel marketing campaigns, including combined platform storylines in complex deals, acting as an industry & showcase expert for partners, customers, and prospects
• Conduct scoping meetings and create technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities
• Understand client priorities, challenges, and objectives as part of client discovery
• Stay updated on the latest features and capabilities of Loomi AI, our agentic platform for personalization, and the apps it powers; from ecommerce search and merchandising to marketing automation and conversational experiences, and educate clients & partners on how to leverage these for their benefit

Skills

• 3-5 years of relevant experience in Presales, preferably in SaaS or marketing
• Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process
• Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics
• Is comfortable presenting on technical subjects, including to non-technical audiences
• Have industry experience in retail, e-commerce, marketplace, or D2C brands
• Has development experience in HTML, CSS, JS and web technologies
• Some proficiency with APIs and integrations, and the ability to work closely with client IT teams
• Excellent problem-solving skills and the ability to design solutions that meet complex business requirements
• Strong communication and presentation skills
• A commitment to continuous learning and staying updated on the latest industry trends and technologies
• Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus
• Experience with ecommerce search and merchandising workflows (e.g., relevance tuning, ranking rules, navigation, search KPIs) and with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences)

Benefits

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.
• Subscription to Calm - sleep and meditation app.
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.
• Everyone gets to participate in the company's success through the company performance bonus.
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!

Company Overview

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