[Remote] SuccessFactors Project Manager

Note: The job is a remote job and is open to candidates in USA. Mondo is seeking an experienced SAP SuccessFactors Project Manager to support a portfolio of client-facing SuccessFactors engagements, including implementations, upgrades, enhancements, and sustainment activities. The role involves managing project delivery, stakeholder communications, project financials, and cross-functional coordination in a fast-paced consulting environment.

Responsibilities

• Manage multiple concurrent SAP SuccessFactors client engagements, including implementations, upgrades, enhancements, and managed services activities
• Serve as the primary customer-facing project lead, running weekly and bi-weekly status meetings and managing stakeholder expectations
• Develop and maintain project plans, timelines, risks, issues, action items, and delivery schedules
• Maintain project management workbooks and reporting documentation, including forecasting, actuals, resource allocation, project health, and budget tracking
• Coordinate consultants, Customer Success teams, and client stakeholders to ensure successful project delivery
• Lead project communications, status reporting, and executive-level updates for both internal and external stakeholders
• Manage SuccessFactors release and upgrade initiatives, including feature reviews, testing coordination, stakeholder communication, and deployment planning
• Monitor project scope, budget, resource utilization, and delivery milestones while proactively identifying risks and mitigation strategies
• Handle client escalations and delivery challenges while maintaining strong customer relationships
• Support transitions from implementation into ongoing managed services and sustainment operations
• Drive issue resolution across customer, consulting, and internal delivery teams

Skills

• 5+ years of Project Management experience
• 3+ years of direct SAP SuccessFactors project experience
• Experience managing SAP SuccessFactors implementations, upgrades, enhancements, or sustainment engagements
• Experience working in a client-facing consulting, professional services, implementation partner, or managed services environment
• Experience managing multiple concurrent customer engagements simultaneously
• Experience maintaining project plans, status reports, project documentation, and stakeholder communications
• Experience tracking project financials, including forecasting, actuals, resource allocation, and budget reporting
• Strong stakeholder management and customer-facing communication skills
• Proven ability to manage difficult client situations, escalations, and competing priorities
• Ability to work independently with minimal oversight in a fast-paced delivery environment
• Bachelor's Degree required
• Authorization to work in the United States (US Citizen required)
• Experience working for a SAP SuccessFactors consulting firm, implementation partner, or professional services organization
• PMP certification or other Project Management certification
• Experience managing SuccessFactors release management and feature adoption initiatives
• Experience transitioning clients from implementation into managed services or sustainment support models
• SAP HCM experience
• Experience supporting federal, government, FedRAMP, DoD, or other highly regulated environments
• Experience managing portfolios of 4-5+ concurrent client engagements
• Strong consultative approach with executive presence, adaptability, and relationship-building skills

Benefits

• Eligible for Health, Dental, Vision, 401K

Company Overview