[Remote] Digital CRM Consultant

Note: The job is a remote job and is open to candidates in USA. Hexaware Technologies is seeking an experienced Salesforce CPQ & Revenue Cloud Business Analyst to drive transformation in revenue operations. The role involves collaborating with stakeholders to optimize processes and define business requirements for Salesforce-based solutions.

Responsibilities

• Collaborate with business stakeholders across Sales, Finance, RevOps, Customer Success, and Operations to gather and document requirements
• Lead workshops to understand current-state processes and define future-state business capabilities
• Translate business requirements into functional specifications, user stories, acceptance criteria, and process flows
• Act as liaison between business users, architects, developers, QA, and implementation partners
• Analyze and design solutions for: Product catalog and product hierarchy, Bundles, nested bundles, and product configuration, Pricing models, discounting, approvals, and guided selling, Quote generation and quote lifecycle, Contracting and renewals, Subscription and usage-based business models, Amendments, ramp deals, co-terming, and renewals, Revenue lifecycle processes
• Support implementation and enhancement of Salesforce Revenue Cloud capabilities
• Define business rules for pricing, promotions, entitlements, and commercial structures

Skills

• 5–10+ years overall experience
• 3+ years in Salesforce CPQ / Revenue Cloud
• Strong domain expertise in Salesforce CPQ / Revenue Cloud
• Experience with subscription models
• Experience with pricing strategies
• Experience with product catalog management
• Experience with enterprise quote-to-cash processes
• Ability to collaborate with business stakeholders across Sales, Finance, RevOps, Customer Success, and Operations
• Ability to gather and document requirements
• Ability to lead workshops to understand current-state processes and define future-state business capabilities
• Ability to translate business requirements into functional specifications, user stories, acceptance criteria, and process flows
• Ability to act as liaison between business users, architects, developers, QA, and implementation partners
• Ability to analyze and design solutions for product catalog and product hierarchy
• Ability to analyze and design solutions for bundles, nested bundles, and product configuration
• Ability to analyze and design solutions for pricing models, discounting, approvals, and guided selling
• Ability to analyze and design solutions for quote generation and quote lifecycle
• Ability to analyze and design solutions for contracting and renewals
• Ability to analyze and design solutions for subscription and usage-based business models
• Ability to analyze and design solutions for amendments, ramp deals, co-terming, and renewals
• Ability to analyze and design solutions for revenue lifecycle processes
• Ability to support implementation and enhancement of Salesforce Revenue Cloud capabilities
• Ability to define business rules for pricing, promotions, entitlements, and commercial structures

Company Overview

Company H1B Sponsorship