[Remote] Senior Software Engineer - Site Reliability Engineering

Note: The job is a remote job and is open to candidates in USA. Snapsheet is a company that simplifies claims through innovative technology. As a Senior Site Reliability Engineer, you will ensure the reliability, scalability, and efficiency of technology while empowering development teams through automation and optimization of systems.

Responsibilities

• Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
• Build, maintain, and support core applications
• Build and operate our core internal observability platform
• Monitor our systems for capacity, performance, and troubleshooting issues
• Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients
• Work directly with developers to identify and implement improvements in the development lifecycle and deployment process
• Automate processes to enhance deployment efficiency and system reliability
• Contribute across multiple development teams, supporting a variety of projects
• Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing

Skills

• BS in Computer Science, Computer Engineering, or a related field
• 5+ years as a full-stack software engineer
• Experience building and maintaining scalable, resilient services
• Proficiency in one or more programming languages, with a strong preference for Ruby on Rails and Typescript
• Experience with managing and scaling infrastructure on AWS
• Experience with CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc)
• Experience with backend development using Ruby on Rails or similar frameworks
• Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.)
• Experience with tooling, automation, and system monitoring for performance optimization
• Experience designing and building developer tooling
• Strong experience with infrastructure as code tools
• Expertise in serverless infrastructure
• Experience with github actions and/or CircleCI

Benefits

• Choose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.

Company Overview