[Remote] Key Account Manager Logistics

Note: The job is a remote job and is open to candidates in USA. Bizerba USA Inc is seeking a results-driven Key Account Manager – Logistics to drive business growth across the U.S. market. This role involves identifying, developing, and closing new business opportunities within various logistics sectors while acting as a trusted advisor to customers and delivering tailored solutions.

Responsibilities

• Identify and pursue new business opportunities within logistics, parcel, warehouse automation, and industrial sectors
• Build, manage, and maintain a robust sales pipeline through prospecting, networking, and outbound outreach
• Achieve and exceed revenue and booking targets within the assigned territory
• Drive consistent deal execution from lead generation through contract closure
• Develop and maintain strong relationships with key decision-makers across large, multi-site operations
• Act as the primary point of contact throughout the customer lifecycle
• Identify opportunities to expand existing accounts and increase revenue
• Ensure high levels of customer satisfaction, retention, and long-term partnership
• Analyze customer operations, including throughput, layout, and processes
• Understand supply chain challenges and operational needs
• Translate customer requirements into tailored logistics, automation, and technology solutions
• Recommend appropriate equipment and system configurations (weighing, inspection, labeling, vision systems)
• Design and present customized solutions aligned with customer objectives
• Collaborate with sales and engineering to develop optimized system layouts
• Align internal resources to ensure solutions meet both customer requirements and company standards
• Create high-quality proposals, presentations, and technical documentation
• Support onboarding and implementation of new clients to ensure seamless delivery
• Lead client meetings, product demonstrations, trials, and presentations
• Engage stakeholders across engineering, operations, and procurement functions
• Prepare proposals, negotiate commercial terms, and close contracts
• Conduct market and customer research to identify trends, opportunities, and competitive positioning
• Stay informed on logistics automation trends, parcel operations, and competitor activity
• Maintain strong knowledge of company solutions, applications, and value proposition
• Provide insights to enhance go-to-market strategies and overall sales performance
• Contribute market feedback to support product development and continuous improvement

Skills

• Proven experience in key account management, business development, or solution sales within logistics, intralogistics, or automation
• Established network of contacts and relationships within logistics, parcel sortation, warehouse automation, and systems integrator industries required
• Strong understanding of supply chain operations, warehouse processes, or parcel distribution
• Experience selling or supporting technical solutions or systems (e.g., automation, material handling, inspection, or vision systems)
• Demonstrated ability to manage complex sales cycles and engage multiple stakeholders
• Excellent communication, negotiation, and presentation skills
• Ability to translate technical requirements into commercial solutions
• Self-driven, results-oriented, and comfortable working in a dynamic, growth-focused environment

Company Overview