Sales Development Representative

ChurnZero is the industry’s leading Customer Success Management Platform, powering growth and retention for the world’s B2B SaaS companies. They are seeking a Sales Development Representative (SDR) to generate a qualified pipeline of sales opportunities by connecting with customer success leaders and driving conversations that enhance revenue growth.

Responsibilities

• Own the top of the funnel by qualifying, educating, and progressing leads to sales-ready opportunities
• Conduct daily multi-channel outreach (phone, email, LinkedIn, social) to connect with high-potential prospects to gain their interest in ChurnZero’s solution
• Research target accounts, identify key decision-makers, and craft personalized messaging to drive engagement
• Actively listen to uncover prospect pain points and position ChurnZero as the solution to their challenges
• Partner closely with Account Executives, Marketing, and Sales Leadership to optimize outreach campaigns
• Maintain accurate activity tracking, opportunity notes, and data hygiene in Salesforce
• Consistently hit or exceed daily/weekly/monthly KPIs and metrics to achieve goals

Skills

• Currently reside in the Washington DC area
• Enjoy being a proactive and thoughtful conversationalist
• Have a passion for curiosity and learning with a growth mindset
• Have strong written and verbal communication skills
• Want to be in technology sales
• Pride yourself for being organized, self-motivated, adaptable, coachable, and trainable
• Have a college degree or transferrable experience

Benefits

• Competitive base salary + uncapped commission
• Hybrid work flexibility
• Comprehensive health, dental, and vision insurance
• 401(k) plan with company match
• Flexible PTO plan
• Ongoing professional development and career advancement opportunities

Company Overview