Inside Sales Coordinator
Ikonix is a company that specializes in providing products and services to customers. They are seeking an Inside Sales Coordinator who will analyze customer information, make product recommendations, and provide post-sale support while generating new business opportunities.
Responsibilities
- Generation of new business
- Handles inbound service, parts, and accessories inquiries as they relate to sales
- Handles inbound calls and customer support tickets
- Provides basic technical support assistance for existing and potential customers
- Maintains CRM Database for customers
- Assist customers in upgrading their instrument when found to be beyond repair
- Coordinates sales activities with outside sales personnel
- Leads Prequalification and Follow up
- Conducts outbound direct sales calls
Skills
- Bachelor's Degree in Business or related degree
- 1 year of experience in sales or customer service
Benefits
- Wellness Stipend of up to $100 per month ($1,200 annually), to support your overall health and well-being
- After 90 days of employment , you will become eligible for our 401(k) program , including a company match of up to 3%
- After 90 days of employment , you will also be eligible to participate in our quarterly bonus program , recognizing overall company performance
- Employees enjoy access to fresh organic produce delivered weekly on Tuesdays from May through early October , helping support healthy lifestyles both at work and at home
Company Overview
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