[Remote] General Virtual Assistant (Work From Home)

Note: The job is a remote job and is open to candidates in USA. VirtuallyinCredible Careers Hub is a company focused on providing virtual assistance in the real estate and property management industry. They are seeking a General Virtual Assistant to support clients, maintain operations, and contribute to business success through effective communication and administrative tasks.

Responsibilities

• Deliver excellent customer support across phone, email, and written communication
• Manage client interactions professionally and efficiently
• Handle inbound/outbound calls, follow-ups, and inquiries
• Perform essential administrative tasks such as A/R, A/P, work order processing, compliance, notices, lease renewals, and document preparation
• Manage inboxes, calendars, files, and other organizational tasks
• Ensure all tasks are completed with accuracy, efficiency, and attention to detail
• Assist with basic marketing initiatives
• Support social media management activities, such as scheduling posts, sourcing content, and monitoring engagement
• Follow client-specific Standard Operating Procedures (SOPs) consistently
• Stay updated on changes to procedures and company guidelines
• Ensure all work aligns with VirtuallyinCredible’s quality standards and core values
• Provide accurate data, updates, and regular reports to the leadership team
• Collaborate with teammates and departments as needed
• Perform additional tasks assigned from time to time, demonstrating adaptability and initiative

Skills

• Strong English communication skills (spoken and written)
• Clear and neutral/ American accent
• Willing to undergo background checking
• Ability to work independently in a quiet, dedicated home office environment
• Willing to work the graveyard shift to serve US-based clients
• Reliable internet connection (minimum 10 Mbps) with a backup
• Stable electricity with appropriate power backup
• RAM: 8 GB to 16 GB or higher
• Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor
• Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)

Company Overview