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Client Assistant, Billing Representative, Personal Lines

Remote, USA Full-time Posted 2026-06-15

NFP, an Aon company, is a recognized leader in providing risk management and insurance solutions. They are seeking a detail-oriented Billing Representative to join their Personal Lines team, responsible for ensuring timely and accurate billing support for clients and internal teams.


Responsibilities

  • Providing exceptional day-to-day customer service to clients across Canada for our billing contact centre
  • Assisting clients with requests for payment and billing inquiries
  • Preparing invoices and billing materials
  • Other administrative duties as required within the larger administrative team

Skills

  • Bilingual (French) is an asset
  • Strong customer service skills, with a professional and empathetic approach
  • Experience with EPIC or other industry software is an asset
  • Proficiency in the Microsoft Office suite of products
  • Ability to work collaboratively within a team environment
  • Proven ability to manage time effectively and prioritize tasks

Benefits

  • A hybrid environment approach that keeps the best interests of our staff and our clients in mind
  • Annual bonus plan for all employees
  • Matching RRSP plan of 5% of salary
  • Referral Commission Plan
  • Generous benefits plan including Health Care Spending Account starting on the first day of employment
  • Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
  • Reimbursement of license fees and professional membership dues

Company Overview

  • NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. It was founded in undefined, and is headquartered in Toronto, Ontario, CAN, with a workforce of 501-1000 employees. Its website is https://www.nfp.ca.

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