Epic Principal Trainer (PT)

CTG is seeking experienced Epic Principal Trainers (PTs) to support an Epic implementation and optimization initiative. This is a multi-hire effort across several modules, requiring professionals who can design, develop, and deliver high-quality end-user training aligned with Epic standards and client workflows. We are actively hiring for Principal Trainers with experience in one or more of the following areas: Ambulatory Core: Nursing & Ancillary Behavioral Health / Ambulatory Provider / Ambulatory Healthy Planet Cadence / Prelude Grand Central Cogito HIM / Identity Hospital Billing (HB) / Professional Billing (PB) Beaker Dorothy eLearning / Instructional Design

Key Responsibilities

Lead the design, development, and maintenance of Epic training programs and curriculum Build training environments, exercises, and scenario-based learning aligned to workflows Develop training materials including:Instructor-led training content eLearning modules Quick reference guides and tip sheets Coordinate and support training logistics, including scheduling, environment readiness, and materials distribution Deliver classroom and/or virtual training sessions as needed Partner with application teams, SMEs, and operational leaders to ensure alignment with workflows and system build Support go-live activities including command center and at-the-elbow support Maintain Epic training environment and ensure accuracy of training content post-updates Mentor Associate Trainers and Credentialed Trainers as applicable Ensure adherence to Epic training standards and best practices

Required Qualifications

Epic Principal Trainer (PT) certification in one or more relevant modules Prior experience supporting Epic implementations and/or large-scale upgrades Strong understanding of clinical, revenue cycle, or operational workflows (based on module) Experience developing both instructor-led and virtual/eLearning content Excellent communication and facilitation skills Ability to manage multiple priorities in a fast-paced environment Proficiency with training tools (Epic curriculum tools, LMS platforms, MS Office, etc.) Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $85.00 to $90.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes. Apply To This Job