Business Development Specialist (Healthcare, Hybrid) - NYC

Phamily is a leading AI-based care management company serving healthcare providers, and they are seeking a Business Development Specialist to help grow within specialty practices. The role involves converting high-intent leads into qualified meetings, navigating decision-makers, and collaborating with AEs and Marketing to improve conversion metrics.

Responsibilities

• Convert high-intent leads into qualified meetings through thoughtful, multi-channel outreach
• Confidently navigate gatekeepers to reach clinical and operational decision-makers
• Personalize messaging based on specific specialty workflows and real clinical challenges
• Partner with AEs and Marketing to refine targeting and improve conversion metrics
• Research accounts and build structured outreach strategies, avoiding "spray-and-pray" tactics
• Use HubSpot and AI tools to scale outreach while maintaining a high-quality human touch
• Continuously test, learn, and iterate on your approach based on performance data
• Maintain meticulous documentation of sales activities to ensure seamless account handoffs

Skills

• 1–3+ years in B2B sales, business development, or a similar performance-driven role
• High comfort level with cold calling, persistence, and managing long-cycle follow-ups
• Strong communicator with the executive presence to engage healthcare stakeholders
• Structured thinker who can prioritize, test, and iterate on sales playbooks
• Tech-forward mindset, enthusiastic about using CRM and AI tools to improve efficiency
• Bachelor's degree in business, marketing, or a related field
• Entrepreneurial DNA: A 'builder' mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out
• Prior experience in healthcare or medical sales (specifically Cardiology or Nephrology)
• Previous experience in a high-growth SaaS startup environment
• Advanced proficiency in HubSpot or similar CRM sequencing tools

Benefits

• Potential to earn equity based on performance
• Medical, dental, and vision coverage for employees and dependents at a nominal cost
• Paid maternity leave
• FSA and Dependent Care account options
• 401(k) Eligibility after 6 months of full-time employment
• Collaborative, mission-driven work environment

Company Overview