[Remote] Senior Manager, Sales Operations — Americas

Note: The job is a remote job and is open to candidates in USA. DataDirect Networks (DDN) is a global market leader in AI and high-performance data storage innovation. They are seeking a highly strategic and execution-oriented Senior Manager of Sales Operations to lead Sales Operations for the Americas region, focusing on operational excellence in forecasting, pipeline management, and sales process execution.

Responsibilities

• Drive weekly forecast management processes across the Americas business
• Partner with sales leadership to improve forecast accuracy, pipeline hygiene, and deal inspection
• Analyze pipeline health, coverage, conversion, and risk trends
• Build executive-level reporting and operational insights for leadership reviews
• Improve and scale sales processes across opportunity management, account planning, and territory execution
• Ensure Salesforce data quality, stage hygiene, and operational consistency
• Identify operational bottlenecks and implement scalable solutions
• Partner with Deal Desk, Finance, Marketing, and GTM Systems teams to improve workflow efficiency
• Develop dashboards, KPIs, and reporting frameworks that drive actionable decisions
• Translate large datasets into clear business insights and executive recommendations
• Support QBRs, forecast calls, pipeline reviews, and strategic planning activities
• Help standardize operational metrics across regions and functions
• Support territory planning, account segmentation, and account ownership governance
• Assist in quota planning and GTM capacity analysis
• Partner with leadership on strategic account prioritization and pipeline generation initiatives
• Partner with GTM Applications and RevOps leadership to optimize Salesforce and integrated systems
• Help operationalize AI-driven workflows and automation across the GTM organization
• Support adoption of modern operational tooling and process automation

Skills

• 7+ years of experience in Sales Operations, Revenue Operations, or GTM Operations
• 3+ years managing or leading operational programs and cross-functional initiatives
• Strong Salesforce expertise, including reporting, dashboards, pipeline management, and sales process design
• Experience supporting enterprise sales organizations
• Advanced analytical and problem-solving skills
• Strong executive communication and presentation abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience in AI, infrastructure, enterprise technology, cloud, storage, or high-performance computing industries
• Experience with forecasting methodologies and pipeline analytics
• Familiarity with CPQ, BI tools, and GTM automation platforms
• Experience working in high-growth or transformation-stage organizations
• Exposure to AI-enabled operational workflows and automation strategies

Benefits

• Competitive compensation, benefits, and growth opportunities

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