[Remote] Principal Operations Engineer, Hardware — Data Center Operations

Note: The job is a remote job and is open to candidates in USA. Fluidstack is focused on delivering compute infrastructure for AI, aiming to enhance human freedom through technology. They are seeking a Principal Operations Engineer, Hardware to lead the operational hardware fleet across their AI data centers, ensuring reliability and continuous improvement of deployed systems.

Responsibilities

• 10+ years of hands-on experience operating mission-critical hardware infrastructure, with at least 5 years as the senior technical voice on a site, campus, or fleet
• Data center operations experience strongly preferred; hyperscale, large HPC, cloud, or other mission-critical compute infrastructure experience considered
• Deep working command of GPU systems, server platforms, storage infrastructure, firmware lifecycle management, and hardware diagnostics — earned in the field, not from a textbook
• Demonstrated ability to author, approve, and execute high-risk MOPs and change records in live production environments
• A track record of leading root cause analysis on significant hardware events and driving corrective actions to closure
• A track record of holding OEMs, ODMs, service vendors, and deployment partners accountable — you know how to enforce a standard without burning the relationship
• Strong written communication: operational health assessments, RCAs, procedure reviews, and design review feedback are second nature
• Comfort operating as the senior technical voice across operations, hardware engineering, network, facilities, supply chain, and customer-facing teams
• Willingness to travel extensively across the fleet. 50-75%

Skills

• 10+ years of hands-on experience operating mission-critical hardware infrastructure, with at least 5 years as the senior technical voice on a site, campus, or fleet
• Data center operations experience strongly preferred; hyperscale, large HPC, cloud, or other mission-critical compute infrastructure experience considered
• Deep working command of GPU systems, server platforms, storage infrastructure, firmware lifecycle management, and hardware diagnostics — earned in the field, not from a textbook
• Demonstrated ability to author, approve, and execute high-risk MOPs and change records in live production environments
• A track record of leading root cause analysis on significant hardware events and driving corrective actions to closure
• A track record of holding OEMs, ODMs, service vendors, and deployment partners accountable — you know how to enforce a standard without burning the relationship
• Strong written communication: operational health assessments, RCAs, procedure reviews, and design review feedback are second nature
• Comfort operating as the senior technical voice across operations, hardware engineering, network, facilities, supply chain, and customer-facing teams
• Willingness to travel extensively across the fleet. 50-75%
• Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related field
• Hyperscale or large-scale compute operational experience supporting thousands of servers and accelerator systems
• Direct experience operating modern GPU platforms at production scale
• Strong working knowledge of Linux administration, hardware management tooling, and production troubleshooting workflows
• Experience supporting liquid-cooled compute infrastructure and the operational practices required to maintain it
• Experience operating across multiple sites or as part of a global fleet operations function
• Experience standing up new sites from deployment handover through steady-state
• Experience contributing operational requirements into hardware platform decisions, reference architectures, or productized data center builds
• Scripting and automation experience in support of fleet-scale hardware operations

Benefits

• Offers Equity
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.

Company Overview

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