[Remote] Staff Software Engineer

Note: The job is a remote job and is open to candidates in USA. Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. They are seeking a Staff Software Engineer to drive architecture, reliability, and developer experience across their stack while partnering with various teams to deliver scalable solutions.

Responsibilities

• Establish and socialize a clear technical direction for our core Rails + React systems (architecture, data, and reliability)
• Reduce mean time to resolution (MTTR) and incident recurrence through improved observability and root‑cause fixes
• Lead 2–3 high‑impact, cross‑functional projects from design through launch and iteration
• Materially improve developer experience (DX) via tooling, CI/CD, and AI‑assisted workflows—measurably reducing cycle time and manual toil
• Mentor engineers across the team; help level up design reviews, code quality, and system thinking
• Own architecture and technical design for complex initiatives across the Rails + React stack, balancing pragmatism with long‑term maintainability
• Break down ambiguous product and platform problems into clear technical plans, milestones, and trade‑offs
• Evolve our system boundaries (services, modules, contracts) as the product and team scale
• Define standards for code quality, testing, observability, and performance—and ensure they are applied consistently across teams
• Make thoughtful build‑vs‑buy decisions and introduce new technologies where they create real leverage
• Partner closely with Product, Design, Operations, and Clinical teams to turn business goals into resilient, scalable solutions
• Lead end‑to‑end delivery for critical projects: discovery, design reviews, implementation, rollout, and post‑launch iteration
• Balance short‑term feature delivery with longer‑term platform investments (e.g., refactors, migrations, performance and reliability work)
• Communicate clearly with technical and non‑technical stakeholders, including risks, trade‑offs, and timelines
• Mentor senior and mid‑level engineers through design reviews, pairing, and thoughtful feedback
• Model excellent engineering practices: clear RFCs, high‑quality PRs, testable designs, and crisp incident write‑ups
• Help shape our engineering culture: pragmatic, kind, direct, and oriented around outcomes rather than tools
• Contribute to hiring and onboarding by participating in interviews, improving our interview loops, and helping new teammates ramp quickly

Skills

• 10+ years of professional experience building and operating production web applications, including substantial time at a Senior/Lead level
• Deep hands‑on experience with Ruby on Rails and React (or very similar frameworks), including APIs, background jobs, data modeling, and performance tuning
• Strong system design and architecture skills: modularization, data modeling, scaling strategies, and trade‑off analysis
• Proven track record leading complex, cross‑functional projects—from ambiguous requirements to successful production rollout
• Experience owning production systems: incident response, root‑cause analysis, and designing durable fixes
• Comfortable working in fast‑paced, product‑driven environments with iterative delivery and tight feedback loops
• Excellent written and verbal communication skills; able to explain technical concepts clearly to non‑engineers and drive alignment
• Experience in telehealth, healthcare, or other regulated domains, with awareness of secure data handling and privacy requirements
• Experience with Next.js and modern front-end performance techniques (SSR, ISR, code‑splitting, image optimization)
• Familiarity with modern testing approaches and tools
• Prior experience in a Staff or Principal Engineer role, or as a Lead Engineer responsible for technical direction and mentoring
• Hands‑on use of AI‑assisted development tools (Cursor, Claude Code, Open AI, modern LLMs) to improve velocity, quality, and reliability—not just autocomplete
• Experience improving developer experience (DX): build tooling, CI/CD pipelines, repo structure, and documentation

Company Overview