[Remote] Compliance Consultant, Privacy Office - Remote

Note: The job is a remote job and is open to candidates in USA. Symetra is a national financial services company dedicated to helping people achieve their financial goals. They are seeking a Compliance Consultant to join their Privacy Office, where the role involves leading initiatives to comply with privacy laws and mitigate regulatory risks across the enterprise.

Responsibilities

• Work with a team dedicated to managing privacy risks, conducting privacy impact assessments, investigating privacy incidents, and remediate issues to uphold privacy standards
• Provide secondary support for privacy incidents including reviewing, assessing, and documenting privacy incidents to determine regulatory impact, notification obligations, and required remediation actions
• Lead and manage privacy-related projects and operational initiatives designed to enhance Symetra’s regulatory posture and maturity
• Evaluate applications, systems, digital initiatives, AI tools and third-party vendor solutions, via our privacy impact assessment process, for potential privacy implications and advise on appropriate controls
• Apply privacy regulations, including GLBA, CCPA, TCPA, CAN-SPAM, and other applicable U.S. privacy laws, translating them into actionable guidance for business stakeholders
• Advise business lines on compliant use of personal information
• Support the development, enhancement, and operationalization of Symetra’s external facing privacy notices and internal privacy policies, procedures, and standards
• Ensure privacy compliance controls are implemented and sustained across business lines, digital channels and technology platforms
• Collaborate cross-functionally with legal, technology, risk, marketing, and operations teams to embed privacy by design principles into business processes and project lifecycles
• Review new and amended privacy laws and regulations and lead the implementation of organizational changes to ensure compliance
• Report on program performance by developing and maintaining key metrics and reporting systems, presenting findings to leaders across multiple stakeholder organizations
• Contribute to the creation and delivery of enterprise privacy training and awareness programs tailored to function-specific needs

Skills

• High school diploma required
• 6+ years of comprehensive privacy program and regulatory compliance experience in the insurance or financial services industries
• BA/BS Degree in business, law, risk management or related field or equivalent experience
• In-depth understanding of U.S. federal and state privacy laws and frameworks, including GLBA, CCPA, TCPA, and CAN-SPAM
• Familiarity with privacy related risks associated with digital and AI related applications
• Ability to adapt to changing priorities and to support evolving business needs and regulatory requirements
• Strong analytical and problem-solving abilities; able to translate regulatory requirements into operational practice and apply a broad perspective to challenges
• Ability to review, interpret, and analyze documentation and data for accuracy, relevance, and compliance
• Experience using and implementing productivity tools including data analytics and AI-driven solutions
• Effective in both independent and collaborative environments; comfortable advising senior stakeholders
• Demonstrated integrity, discretion, and commitment to confidentiality and trust
• Excellent communication, presentation, and organizational skills
• Proficiency with Microsoft Office, SharePoint, Teams, and other business productivity tools
• CIPP-US/CIPM-US or other privacy certifications preferred

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Eligibility for Company Annual Bonus

Company Overview