[Remote] HVAC Commercial Service Account Manager
Note: The job is a remote job and is open to candidates in USA. Carrier Global Corporation is a leader in intelligent climate and energy solutions, committed to enhancing comfort and sustainability. As a Commercial Service Account Manager, you will pursue service agreements and projects to ensure effective customer operations while building relationships and understanding customer needs in the Western Georgia territory.
Responsibilities
- Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
- Create and maintain Sales Territory and Account plans where necessary
- Present at customer seminars to develop new and existing customer relationships and opportunities
- Promote Carrier value proposition linking customer objectives to Carrier solutions
- Utilize CRM to manage customer interactions, activities, and opportunity pipeline
- Experienced seller in attracting new customers as well as building share value with existing customers
- Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
- Ability to seek out or respond to repair opportunities
- Establishing and building credibility with knowledge of Carrier products/solutions
- Strong ability to develop and sustain customer relationships
- Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
- Ability to detect the Customer’s buying stage and adjust selling accordingly
- Effective presentation and communication skills
- Prioritize on best opportunities
- Responding to the customer requirements in a timely manner
- Gaining the booking/order in a timely manner
- Ability to consistently achieve sales metrics and Annual Targets
- To effectively negotiate service agreement renewals when required
Skills
- High School Diploma or GED
- 2+ years of experience in selling B2B sales, service agreements, controls, or preventative maintenance
- Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms
- Ability to travel up to 25% regionally
- Valid Driver's license
- Bachelor's degree preferred
- Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
- Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
- Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customer
- Ability to sell directly to end user customer Previous experience in selling service agreements
- Demonstrates ability to introduce others to cross sell and upsell within their base of customers
- Ability to work in a highly team-oriented and dynamic environment
- Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
- Self-motivated and able to manage many simultaneous projects and responsibilities
Benefits
- Short-term cash incentives, subject to plan requirements
- Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty leave
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
Company Overview
Company H1B Sponsorship
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