[Remote] Staff Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. PayNearMe is on a mission to simplify the payment experience for businesses and their customers through innovative technology. They are seeking a senior-level Technical Program Manager to lead complex, cross-functional programs, ensuring alignment across various teams and driving the execution of high-impact initiatives.

Responsibilities

• Lead complex, cross-functional programs from inception to launch across engineering
• Product, compliance, and business teams
• Drive change management efforts and enablement efforts to ensure teams are not just informed, but fully aligned and empowered – driving adoption of new processes, tools, and programs through clear communication, stakeholder engagement, and strategic influence
• Act as a force multiplier—identifying friction points, aligning stakeholders, and establishing repeatable frameworks to improve execution and delivery velocity
• Apply agile and scrum methodologies effectively—tailoring practices to fit the program context and driving team accountability
• System-level thinking – understand the architectural impact of cross-team work and can navigate technical tradeoffs with engineering and product partners
• Develop and manage comprehensive program plans, roadmaps, and status updates to keep stakeholders aligned and informed
• Partner with engineering leadership and product teams to translate business needs into executable plans that balance scope, speed, and quality
• Anticipate risks, manage dependencies, and escalate critical issues with a solutions-oriented mindset
• Influence decision-making and drive alignment across senior stakeholders—without relying on formal authority
• Contribute to the evolution of TPM best practices across the organization

Skills

• 10+ years of experience managing complex technical programs, ideally in a high-growth or regulated environment
• Proven track record of delivering cross-functional programs with many moving parts—on time and with measurable impact
• Hands-on experience administering or configuring Jira and other Agile tooling for scaling teams
• Strong change management experience—able to guide teams through ambiguity and align around shifting priorities
• Comfortable translating between technical and non-technical stakeholders
• Fluency in technical conversations - able to engage in technical discussions, challenge assumptions, and help scope solutions in partnership with engineering and product
• Deep understanding of agile, scrum, and lean methodologies; comfortable coaching teams and adapting practices as needed
• Excellent communication and stakeholder management skills—especially with senior engineering, product, and business leaders
• Comfortable operating independently, managing ambiguity, and taking ownership at both strategic and tactical levels
• Experience in payments, fintech, or regulated industries
• Experience supporting or leading delivery of customer-facing AI products with exposure to go-to-market considerations, user experience, and measuring business impact
• Exposure to driving the development and adoption of internal AI tools including change management, stakeholder alignment, and integrating AI into workflows
• General understanding of AI concepts, including how modern AI systems work, how they're built and evaluated, how data affects them, and how to use them responsibly

Benefits

• Competitive salary and benefits with growth-company options grant
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays

Company Overview

Company H1B Sponsorship