[Remote] IT Asset Management Data Analyst

Note: The job is a remote job and is open to candidates in USA. Gritter Francona is seeking an IT Asset Management Research & Data Analyst to support a federal Information Technology Asset Management (ITAM) program. This role will provide data analysis, reporting, dashboarding, and performance measurement support focused on improving asset accountability and operational decision-making.

Responsibilities

• Analyze ITAM data related to hardware assets, software assets, inventory accuracy, software license compliance, asset utilization, refresh cycles, lifecycle cost, and data quality
• Develop dashboards, reports, visualizations, and recurring data products to support program performance monitoring and leadership decision-making
• Collect, clean, validate, reconcile, and interpret data from ITAM tools, CMDBs, ServiceNow reporting, asset repositories, spreadsheets, and other program data sources
• Identify trends, gaps, anomalies, inconsistencies, and improvement opportunities within ITAM datasets and reporting processes
• Support development and tracking of ITAM performance metrics, key performance indicators, compliance measures, and operational reporting requirements
• Prepare clear summaries, charts, tables, data narratives, and briefing materials that communicate findings to technical and non-technical stakeholders
• Support strategic planning, process optimization, governance, compliance, and audit readiness activities through quantitative analysis and data-driven insights
• Assist with data calls, ad hoc analyses, oversight inquiries, and leadership requests related to ITAM performance, asset visibility, software compliance, or operational readiness
• Work with program managers, analysts, subject matter experts, and government stakeholders to define data requirements, validate assumptions, and refine reporting outputs
• Maintain organized data files, reporting documentation, assumptions, methodologies, and quality control procedures to support repeatable analysis and traceability
• Recommend opportunities to improve ITAM reporting, data governance, dashboard design, and data quality management

Skills

• Bachelor's degree
• Minimum of 6 years of relevant experience
• Experience performing data analysis, reporting, dashboard development, or performance measurement for IT, operations, business, or management consulting programs
• Experience collecting, cleaning, validating, reconciling, and analyzing structured data from multiple sources
• Experience developing reports, dashboards, data visualizations, charts, tables, and written summaries for client or leadership audiences
• Strong analytical skills with the ability to identify trends, issues, outliers, data quality concerns, and actionable insights
• Strong written and verbal communication skills, including the ability to explain data findings clearly to technical and non-technical stakeholders
• Proficiency with Microsoft Excel and Power BI
• Experience with SQL, Tableau, Python or R, ServiceNow reporting, CMDBs, and asset repositories
• U.S. citizenship required
• Experience supporting Department of Veterans Affairs or other federal civilian agency programs
• Experience supporting IT Asset Management, Hardware Asset Management, Software Asset Management, IT governance, IT service management, enterprise IT operations, or IT modernization programs
• Experience analyzing ITAM metrics such as asset utilization, inventory accuracy, software license compliance, refresh cycle optimization, lifecycle cost, and data quality
• Experience supporting audit readiness, compliance reviews, data calls, GAO, OIG, Congressional, or other oversight-related responses
• Familiarity with ITAM data sources, asset lifecycle processes, CMDB concepts, software license reporting, or hardware inventory reconciliation
• Experience developing executive-level dashboards, recurring status reports, performance scorecards, or operational reporting packages
• Experience documenting data assumptions, methodologies, quality checks, and reporting procedures
• Experience working in remote delivery environments with geographically dispersed teams

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development

Company Overview