[Remote] ServiceNow Automation Engineer

Note: The job is a remote job and is open to candidates in USA. Stefanini Group is a global provider of outsourcing and IT consulting services, and they are seeking a ServiceNow Automation Engineer to work remotely. The role involves designing, developing, and maintaining ServiceNow workflows, collaborating with cross-functional teams, and ensuring compliance with security policies.

Responsibilities

• Work in multiple service automation engagements to automate the high priority tasks, services and end to end workflows across Infrastructure, Platforms & Operations
• Design, develop, and maintain end-to-end ServiceNow Worfklows of varying complexity
• Execute the full software development lifecycle for automation projects, from requirements gathering through deployment, maintenance, support and hand-over
• Create advanced automation scripts using Javascript to address complex business requirements and develop custom endpoints
• Collaborate within Agile and Scaled Agile frameworks with cross-functional teams including infrastructure, security, and service teams to deliver integrated solutions
• Implement secure coding practices and ensure all automation solutions comply with enterprise security policies and banking regulations where applicable
• Document solutions, create runbooks, and maintain knowledge base articles
• Stay current with emerging automation technologies and contribute to automation standards, best practices, and governance frameworks
• Other duties assigned as necessary

Skills

• 7+ years of extensive experience in end-to-end enterprise software development life cycle experience, automation including maintenance and support
• Bachelor's degree in computer science, Information Systems, or equivalent background or equivalent experience
• ServiceNow proficiency in Flow Designer, IntegrationHub, Orchestration, and MID Server configuration
• Advanced skill with JavaScript and Glide APIs: GlideRecord, GlideAjax, ScriptIncludes, Business Rules, Client Scripts
• Strong grasp of RITM/SCTASK models, Order Guides, variable sets, UI policies, and data-driven approvals
• Strong knowledge of IT infrastructure and ServiceNow CMDB Data model
• Strong knowledge of leveraging REST API integrations such as Ansible/Aria to handle payload and response data within a flow design
• Strong knowledge of Workflow design best practices for security and performance
• Experience working with an Agile/SDLC framework
• Experience with Ansible Automation Platform is a plus
• Knowledge of secure coding standards and banking environment is a plus

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