[Remote] National Account Manager - TSB/TSD Remote

Note: The job is a remote job and is open to candidates in USA. NetFortris, A Sangoma Company empowers businesses with essential communications through their cloud-based solutions. They are seeking a motivated National Account Manager to drive revenue growth for Sangoma Cloud products and services through the Technology Solutions Broker channel program, focusing on recruiting new partners and expanding existing relationships.

Responsibilities

• Recruiting and onboarding new partners
• Expanding existing partner relationships
• Supporting sales opportunities
• Driving recurring revenue growth
• Enabling partner success through training, sales support, and strategic collaboration
• Develop and execute strategic sales and marketing plans to drive partner revenue growth
• Recruit, onboard, and activate new Technology Solutions Brokers, Master Agents, VARs, MSPs, and telecom partners
• Build strong relationships with partner principals, channel managers, sales teams, and technical stakeholders
• Identify and develop new sales opportunities within the partner ecosystem
• Assist partners in closing business through joint sales calls, pricing support, proposals, and opportunity management
• Deliver product demonstrations, presentations, and partner enablement sessions virtually and onsite
• Educate partners on Sangoma products, programs, tools, promotions, and sales resources
• Conduct partner sales training and ongoing enablement activities
• Maintain accurate forecasting, pipeline management, and activity tracking in Salesforce CRM
• Collaborate with internal sales engineering, marketing, operations, and support teams to maximize partner success
• Meet and exceed monthly, quarterly, and annual sales quotas
• Attend industry events, partner meetings, and conferences as needed
• Additional duties and projects as assigned

Skills

• 5+ years of successful sales experience in UCaaS, CCaaS, VoIP, SIP, telecom, cloud communications, IT networking, or channel/carrier sales within a channel agent environment, including experience working with Technology Solutions Brokers (TSBs), with a proven ability to build partner relationships, manage complex sales cycles, drive recurring revenue growth, and exceed quota in a competitive technology market
• Proven track record of exceeding sales quotas and growing recurring revenue
• Strong understanding of unified communications and cloud technologies
• Experience managing partner relationships and complex sales cycles
• Excellent written, verbal, presentation, and negotiation skills
• Ability to work independently in a fast-paced environment
• Strong organizational and pipeline management skills
• Ability to travel as needed for partner meetings, events, customer engagements, and industry conferences
• Salesforce CRM or similar CRM platform experience preferred
• Microsoft Office proficiency including Outlook, Word, Excel, and PowerPoint
• Understanding of networking fundamentals, SIP, cloud telephony, and telecom solutions
• Existing relationships within the TSD community
• Experience with UCaaS/CCaaS or contact center solutions
• Experience selling AI-enabled communications or CX technologies
• Carrier or service provider sales background
• Microsoft Teams voice integration knowledge

Benefits

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
• Matching 401K program - 100% match on 4%.
• Employee Stock Purchase Plan after one year of service.
• Flexible Time Off & Company Holidays
• Entrepreneurial work environment partnered with high growth career opportunities

Company Overview