[Remote] Senior Solutions Consultant

Note: The job is a remote job and is open to candidates in USA. ParetoHealth is dedicated to transforming employee health benefits and reducing costs for small and medium-sized businesses. The Senior Solutions Consultant role focuses on driving solution adoption and providing deep technical and clinical expertise to enhance client relationships and ensure effective healthcare solutions.

Responsibilities

• Lead or support strategic consultant and employer meetings to explain solution value, fit, and integration in a disciplined, education-first manner
• Build confidence through education with the goal of converting appropriate opportunities into adoption
• Focus on priority solutions including: Rightway, Lyra, PRxC, Springbuk, Renalotic, Found, First Stop Health & other high priority solutions
• Partner with Account Managers to reduce solution complexity and elevate credibility in the field
• Deliver strategic education to help employers and consultants get the most from adopted solutions
• Serve as the escalation point for technical and clinical questions related to Pareto solutions
• Leverage knowledge to enhance credibility and support informed decision-making
• Engage internal clinical, product, and vendor resources as needed to support successful outcomes
• Deliver internal and external training to increase Account Manager confidence in technical and clinical discussions
• Raise the baseline level of solution knowledge across the field, reducing long-term dependency on escalations
• Identify risk early through oversight and reporting; partner with Product and vendors to resolve issues proactively
• Partner with Product to define vendor support needs, including escalation paths, dedicated support models, or engagement tools
• Act as a bridge between the field, Product, Clinical, and vendor partners to improve solution performance at scale

Skills

• Bachelor's degree
• Experience in healthcare, benefits consulting, pharmacy or related field
• Willingness to travel as needed to support field engagements, upward of 50% travel
• 7+ years of relevant experience
• Clinical or pharmacy experience is preferred
• Experience supporting complex health, pharmacy, or cost-containment solutions
• Ability to quickly learn, synthesize, and explain new solutions and integrations
• Strong presentation and facilitation skills with the ability to simplify complex concepts
• Credible and confident with consultants, employers, and internal partners
• Comfortable operating in a fast-evolving product and market environment
• Curious, adaptable, and proactive in developing expertise
• Proven ability to partner effectively with Product, Clinical, Vendors, and Customer Management teams
• Strong organizational and follow-through skills
• Outcome-oriented approach grounded in trust and long-term value creation
• Consultative, non-transactional sales mindset

Benefits

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement
• Engaging hybrid work environment

Company Overview