[Remote] Account Manager, Strategic Parternships

Note: The job is a remote job and is open to candidates in USA. Angi is a global company that has been powering the home services industry for over 30 years. They are seeking an Account Manager, Strategic Partnerships to manage enterprise service professional partners, focusing on revenue growth and retention while serving as a strategic advisor to their partners.

Responsibilities

• Manage a portfolio of enterprise service professional partners as their primary point of contact and strategic advisor
• Own both retention and revenue growth across your portfolio
• Build trusted, durable relationships with partner leadership — VPs, C-suite executives, and owners — grounded in business credibility, not just rapport
• Lead regular executive business reviews that deliver meaningful performance insight, strategic recommendations, and a clear point of view — not just reporting
• Conduct ongoing discovery to understand each partner's business evolution, competitive pressures, and growth priorities
• Serve as the primary escalation point for partner issues, driving cross-functional resolution and maintaining transparent communication throughout
• Collaborate with partners on marketing strategies and platform investments that are tied to their specific growth goals
• Analyze partner performance metrics — including appointment set rates, cost of marketing, close rates, and spend trajectory — to identify trends, risks, and opportunities
• Translate complex data into clear narratives and action plans that resonate with executive-level audiences, not just operators
• Build and maintain forecasts across key account metrics including funnel performance, seasonal trends, and spend pacing
• Recommend and implement account adjustments — coverage areas, spend targets, communication structures — based on data, not just partner requests
• Proactively identify expansion opportunities tailored to each partner's business model and growth stage — don't wait to be asked
• Build ROI-based business cases for increased platform investment that a CMO, CFO or COO would find credible
• Negotiate contracts and agreements in a way that creates genuine mutual value
• Support pilot programs and new initiatives while managing retention risk in parallel

Skills

• 3+ years of experience in strategic account management, customer success, or partnerships with direct ownership of a revenue objective — retention, growth, or both
• Demonstrated experience managing executive-level relationships (VP, C-suite, or owner level) as the primary point of contact — not in a supporting role
• Proven ability to hold both GRR and NRR accountability — you can articulate how you've sequenced retention and growth motions within the same account
• Strong analytical fluency — you build action plans from data, not just summaries; experience with BI tools (Looker, Tableau) and CRM (Salesforce, HubSpot) preferred
• Demonstrated ability to own outcomes end-to-end with limited oversight — you see issues through to resolution regardless of where the fault sits
• Comfortable operating in ambiguous environments and building structure where none exists
• Experience in home services, marketplace, SaaS, or platform-based businesses is a plus
• Experience presenting to or partnering with C-suite stakeholders at enterprise account
• Bachelor's degree or equivalent experience
• Some travel may be required (~5%)
• Experience with BI tools (Looker, Tableau) and CRM (Salesforce, HubSpot)
• Experience in home services, marketplace, SaaS, or platform-based businesses

Benefits

• Full medical, dental, vision package to fit your needs
• Flexible vacation policy; work hard and take time when you need it
• Pet discount plans & retirement plan with company match (401K)
• Technical equipment (i.e. laptop) provided

Company Overview