[Remote] Software Engineer II, Cloud Infrastructure - Slack

Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, driving innovation and customer success. The role involves owning software projects end-to-end, architecting and building internal platforms, and delivering solutions using AWS services to enhance cloud efficiency and reliability.

Responsibilities

• Own software projects end-to-end — from scoping and design through delivery and iteration
• Architect and build a next-generation internal platform that gives engineering teams a powerful foundation to innovate quickly
• Deliver cutting-edge solutions leveraging containerization, virtualization, and a broad suite of AWS services
• Author, extend, and improve Terraform modules that power infrastructure-as-code across Slack
• Design and implement an in-house system to deploy, manage, and scale applications for service owners
• Partner directly with development teams to identify performance bottlenecks and drive cloud efficiency improvements
• Build strong, trusted relationships with service owners — serving as a go-to advisor on cloud best practices
• Champion a culture of platform efficiency by sharing knowledge, writing runbooks, and leading internal enablement sessions
• Make a measurable financial impact — driving millions of dollars in cloud cost savings annually

Skills

• U.S. Citizenship along with the ability to obtain a Top Secret Security Clearance. Please note that visa sponsorship is not available
• Genuine curiosity about how cloud infrastructure works — and a passion for sharing that knowledge with your team
• Proven ability to analyze, optimize, and improve reliability in high-traffic, production internet applications
• A strong mentoring instinct and commitment to engineering excellence: you lead by example in code reviews, testing, design docs, and debugging
• Deep, hands-on AWS experience — broad familiarity across many services with deep expertise in at least a few
• Demonstrated experience deploying cloud applications and managing infrastructure-as-code using Terraform and/or CloudFormation
• A track record of professional software development you're proud of — you can point to real-world systems you've built and improved
• 3+ years of professional experience in cloud engineering or a closely related discipline
• Strong computer science fundamentals: data structures, algorithms, distributed systems, programming languages, and information retrieval
• Proficiency in one or more functional or imperative programming languages — Python, Go, or PHP preferred
• Extensive, production-grade Terraform experience
• Hands-on experience operating and optimizing large-scale AWS environments
• Deep expertise in core AWS services such as S3, IAM, EC2, Lambda, or EKS
• AWS Professional or Specialty certification(s)
• Experience designing or operating large-scale, high-volume distributed systems
• A proven history of driving significant cloud cost reductions at scale
• Familiarity with observability tooling (e.g., Datadog, Prometheus, OpenTelemetry) and SRE practices

Benefits

• Certain roles may be eligible for incentive compensation, equity, and benefits.
• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Company Overview