[Remote] Content Production Specialist

Note: The job is a remote job and is open to candidates in USA. Career Certified is seeking a Content Production Specialist to join their Content Department. The role involves creating and maintaining high-quality online course content, publishing it through Learning Management Systems (LMS) and Content Management Systems (CMS), and ensuring content functionality and visual appeal.

Responsibilities

• Builds online courseware in the company’s LMS according to specifications outlined in project documents, such as text-based storyboards (primarily from Microsoft Word), course exports, exam banks, and other digital assets
• Configures courseware in the company's CMS to maintain an up-to-date eLearning catalog in alignment with the current product strategy
• Performs quality reviews of courseware ensuring functionality and development requirements are met, identifying, and addressing issues in collaboration with other curriculum team members
• Reviews work performed by contractors, correcting issues discovered during the review, to ensure quality standards are met
• Identifies LMS bugs and enhancement opportunities working with IT and department management to prioritize technical requests, tests code to be pushed to the LMS, and trains curriculum team members on LMS functionality
• Updates course content (e.g., fixing broken links, typos, text updates, etc.) within the LMS based on team and student feedback
• Supports administrative functions related to offering and maintaining content through the LMS, such as course prints, exam downloads, etc

Skills

• Bachelor's degree
• 2+ years of relevant experience, or a combination of related experience and education
• Excellent oral and written communication skills
• Meticulous attention to detail
• Commitment to producing quality product
• Deadline conscious
• Comfortable with Learning Management Systems (LMS)
• Proficiency with M365 suite of products (Word, Excel, etc.)
• Proficiency with WYSIWYG editors/interfaces
• Experience with web technologies such as HTML, CSS, and JavaScript
• Comfortable with project management software

Company Overview