[Remote] Sales Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Huntress is a remote-first company founded by former NSA cyber operators, focused on making enterprise-grade cybersecurity accessible to businesses of all sizes. They are seeking a detail-oriented Sales Operations Specialist to support the sales organization by optimizing workflows, improving efficiency, and ensuring smooth communication across departments.

Responsibilities

• Serve as a frontline resource for the sales organization, addressing questions, resolving issues, and helping unblock challenges
• Support SDRs, AEs, CAMs, Reseller Reps and SEs in achieving goals through operational guidance and cross-functional collaboration
• Partner with RevOps leadership to identify operational bottlenecks and implement solutions
• Document, maintain and optimize sales operations workflows to ensure clarity, efficiency, and consistency
• Identify opportunities for process improvements to help the sales team operate more effectively
• Assist with the implementation of tools and automation to streamline workflows and reduce manual effort
• Assist in monthly financial reconciliation processes and data auditing
• Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
• Support training initiatives for the sales organization on tools, processes, and best practices
• Ensure accurate data and operational processes are maintained across the sales organization
• Assist with sales technology implementations and enhancements

Skills

• 5 + years in sales operations, sales support, or a related field supporting revenue-generating teams
• Experience with Salesforce
• Experience with Billing
• Strong attention to detail and commitment to process accuracy
• Maintain sales data integrity, reporting and performance metrics
• Proficiency with Microsoft Excel / Google Sheets and other reporting tools
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge of sales workflows and operations best practices
• Experience with Distribution and Reseller sales support
• Experience with AI tools including Claude and Serval

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for

  all

  full-time employees

• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Company Overview