[Remote] ServiceNow Risk Engineer

Note: The job is a remote job and is open to candidates in USA. CVS Health is a company committed to enhancing health care experiences for individuals. They are seeking a ServiceNow Risk Engineer responsible for developing and integrating ServiceNow IT Risk Management solutions while collaborating with various stakeholders to ensure effective risk management and service delivery.

Responsibilities

• Deep understanding of the TPRM and IRM modules of ServiceNow to advise on quality solutions to business needs
• An independent self-starter, with the ability to work as part of a team of engineers
• Ability to translate stories into code using best practices that reduce technical debt on the platform
• Vision to guide the product through automation and AI-assistance, where applicable
• Triage, investigate, and resolve issues in accordance to enterprise SLAs
• Development of approved stories in bi-weekly sprint cadences
• Presenting non-standard technical solutions in architecture boards for approval
• Refining technical requirements of new stories prior to development
• Assisting in code and peer review of other team member stories
• Ensuring production delivery during releases
• Defect remediation in response to upgrades, incident tickets, and other unplanned events
• Thought leadership for aligning to leading product practices

Skills

• 5+ years' experience with the capabilities below:
• ServiceNow IRM (Integrated Risk Management) and/or TPRM (Third‑Party Risk Management) products
• ServiceNow IRM modules, including Risk Management, Policy & Compliance, Issues Management, Audit Management, and Third‑Party Risk Management workflows
• Developing risk, compliance, audit, security, and vendor‑risk requirements into stories aligned to ServiceNow out‑of‑the‑box capabilities
• Experience working closely with ServiceNow developers or architects on configuration decisions
• Regulatory and risk frameworks that commonly drive IRM/TPRM implementations (e.g., SOX, SOC, HIPAA, GDPR, operational resilience, vendor cybersecurity risk)
• ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist – IRM or TPRM
• Experience supporting highly regulated environments (e.g., healthcare, financial services, insurance, or large enterprise risk programs)
• Microcertifications in ServiceNow AI, ITSM, ITOM, CMDB or other related disciplines

Benefits

• This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Company Overview

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