[Remote] Finance Operations Director

Note: The job is a remote job and is open to candidates in USA. Technical Safety Services is a leading independent provider of laboratory and hospital services across the U.S., supporting top life sciences, healthcare, and research organizations. They are seeking an experienced Accounts Receivable Director to lead billing and collections strategy, drive operational performance, and build scalable processes that support continued growth across the organization.

Responsibilities

• Lead and elevate a high-performing Accounts Receivable team across billing, collections, dispute resolution, and customer account management
• Drive improvements in cash flow, billing accuracy, collections effectiveness, and revenue cycle performance
• Partner closely with Finance, Operations, Customer Service, and IT to streamline processes and improve operational scalability
• Analyze and report on key business metrics including DSO, Aging AR, Net Collection Rate, Average Days to Bill, and Unbilled Revenue
• Help optimize systems, reporting, workflows, and ERP functionality to create smarter and more efficient processes
• Build a culture of accountability, collaboration, continuous improvement, and operational excellence
• Play a strategic role in supporting long-term business growth and operational success

Skills

• 8+ years leading high-volume billing and collections operations
• Proven success reducing DSO and improving collections performance, with measurable impact on cash flow, aging, and overall AR performance
• Experience working in fast-paced, service-oriented organizations
• Comfortable navigating complex customer, billing, and operational challenges
• Bilingual (English/Spanish) required
• BPO experience required
• Experience with Microsoft Dynamics ERP is strongly preferred

Benefits

• Bonus and equity eligibility
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Life insurance plus short- and long-term disability
• Generous PTO and 10 company-paid holidays

Company Overview