[Remote] Technical Writer

Note: The job is a remote job and is open to candidates in USA. Compose.ly is partnering with a growing fintech solutions provider to find a Senior Technical Writer. This role involves crafting user-centric technical documentation and collaborating with product teams to enhance the user experience by simplifying complex technical concepts.

Responsibilities

• Keep pace with product development teams, using style guidance to produce industry-leading user guides, how-tos, and programming content that flows logically and tells a cohesive story
• Collaborate closely with product engineering, product management, integration teams, and other internal stakeholders to create user-centric technical documentation for business audiences

Skills

• Bachelor's degree or higher (ideally in English, technical communications, computer science, or a similar field)
• 3+ years of experience as a technical writer for business or developer audiences at an Agile software company
• Proven experience writing detailed, accessible, and user-focused documentation in a fast-paced environment
• Exceptional ability to grasp and communicate interrelationships between topics, presenting information hierarchically in a logical, meaningful, and consistent manner
• A business-friendly, user-focused perspective backed by experience and technical accuracy
• Proficiency in Markdown or another markup language, like HTML, and Swagger
• Knowledge of one or more programming languages (Java, Go, Python, TypeScript) and OpenAPI
• Ability to handle and prioritize multiple focus areas and tasks while maintaining a high-velocity and high-quality output
• Commitment to adhering to documented standards and styles
• Enthusiasm for cross-functional collaboration with people at all levels of an organization
• Ability to work in US time zones (ideally Central Standard Time)
• A strong writing portfolio demonstrating some or all of these skills
• An advanced degree in a related discipline
• Programming experience
• Writing with ReadMe
• Familiarity with Zendesk

Company Overview

Company H1B Sponsorship