[Remote] Government Services Program Manager

Note: The job is a remote job and is open to candidates in USA. Agiliti is a healthcare company seeking a Government Services Program Manager who will report to the Director of the Program Management Office. The role involves managing large federal contracts, ensuring customer satisfaction, and acting as a subject matter expert for government contracting opportunities.

Responsibilities

• Oversee the management and execution of large federal projects
• Communicate regularly with the KO and COR
• Ensure customer satisfaction, demonstrated via CPARS
• Ensure 100% compliance with contract deliverables
• Coordinate the operational execution of the contract work
• Work with the Government Services team and contract customers to scope additional TOs
• Manage the implementation, customer coordination, operational execution, and deliverable submissions for smaller federal contracts or individual TOs to larger contracts
• Ensure project schedules and execution meet customer expectations
• Serve as the singular customer POC for all project issues
• Ensure KO, COR, and TO customer satisfaction
• Work with internal support teams to manage invoices, accounts receivable, and payments
• Work with the quality and compliance teams to ensure project exceeds customer and Agiliti standards
• Ensure compliance with the Quality Assurance Surveillance Plan (QASP) and perform internal audits to validate compliance
• Review requests for proposals and participate in preparing compliant proposal responses
• Facilitate, manage, and maintain channel partner documentation such as teaming agreements; NDAs; and addendums
• Support responses to government requests for proposals, quotes, and solicitations
• Assist in opportunity qualification and risk assessment
• Participate in bid/no bid decisions and proposal review meetings
• Perform other duties as assigned, including required training

Skills

• High School Diploma or above
• Previous project management and/or program management experience with the federal government (preferably within a health care setting) or a Project Management Professional certification
• Must be able to read, write, speak, and understand English
• Must successfully pass a government background screening
• Excellent written and oral communications skills
• Excellent presentation skills
• Excellent interpersonal skills
• Ability to self-prioritize work, work both independently and as part of a team
• Ability to use soft skills to lead teams of internal matrixed resources and customer resources
• Computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)
• Computer proficiency with Smartsheet
• Customer service, problem solving, and analytical skills
• Experience reviewing and analyzing contractual documents for accuracy, performance risk, and conformance with contract terms, conditions, and other provisions
• Familiarity with the federal acquisition process, U.S. Government contracting principles and governing regulations (including FAR/DFARS)
• Ability to deal effectively with customers to control scope, negotiate proposals, and build relationships
• Proficient analytical/critical thinking skills; attention to detail and research skills

Benefits

• Health insurance options for Medical, Dental & Vision plans
• Short- and Long-Term Disability plans
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance Options
• Paid Time Off
• 401K Saving Plan with employer match
• Employee Discounts
• Tuition Reimbursement
• Daily Pay program
• Employee Assistance Program
• Wellness programs
• If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic

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