[Remote] Field Account Manager - Washington, D.C.

Note: The job is a remote job and is open to candidates in USA. ClassPass is a leading platform for fitness and wellness experiences, helping individuals lead active lifestyles. As a Field Account Manager, you will build strong relationships with key partners, manage a portfolio, and drive strategic upselling and retention initiatives while spending significant time in the field.

Responsibilities

• Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives
• Spend at least 70% of your time in the field, including frequent travel to other markets in your region
• Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results
• Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond
• Proactively surface partner pain points and position ClassPass solutions that drive mutual value
• Build a strong local presence in your fitness and wellness community—you’re the go-to for what’s new and what’s next
• Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency
• Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported
• Travel will account for approximately 70–80% of your time, including a mix of local day trips and extended multi-night travel
• Travel will primarily be regional but may occasionally extend outside the assigned territory based on business needs
• Trips may involve overnight stays and varying schedules depending on customer and coverage requirements
• Travel will be conducted by car and/or flight, requiring a high level of flexibility to maximize customer engagement and territory coverage

Skills

• 2+ years of full-cycle B2B sales or account management experience, including field sales
• Consistent track record of hitting or exceeding quota and performance goals
• Strong negotiation skills with a solutions-first approach
• Deep knowledge of your regional fitness and wellness market, with active professional connections
• Confidence navigating both cold outreach and warm relationship-building across channels
• Ability to identify and attend networking events that strengthen local brand presence
• Comfort using Salesforce, Salesloft, and Microsoft tools to manage pipeline and partner success

Benefits

• Performance bonuses
• Benefits
• Other applicable incentive compensation plans

Company Overview

Company H1B Sponsorship