[Remote] Senior Risk & Claims Consultant

Note: The job is a remote job and is open to candidates in USA. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services. The Senior Risk & Claims Consultant provides strategic guidance and oversight on contingent claims and small claims court matters, ensuring consistency and quality in claim handling through effective governance and advisory support.

Responsibilities

• Provide strategic guidance and oversight on all contingent claims and small claims court matters
• Monitor claim handling for consistency and alignment with both claim handling best practices and established Greystar standards
• Review strategies and outcomes to ensure appropriate liability assessment and resolution
• Advise on escalation of matters presenting increased exposure or complexity
• Ensure contingent exposures are properly recognized and proactively managed
• Provide input on settlement strategies and defense approaches specific to small claims
• Monitor filings to identify frequency trends and systemic drivers
• Deliver insights and recommendations to improve governance and consistency
• Support development of standardized guidance, playbooks, and best practices
• Collaborate with internal stakeholders to ensure alignment in approach and execution
• Serve as subject matter expert on small claims processes and contingent liabilities

Skills

• 5+ years of experience in claims, risk management, or consulting
• Expertise in liability claims, contingent exposures, and small claims court matters
• Experience in claim oversight, auditing, or governance roles
• Strong understanding of claim handling standards and litigation/settlement strategies
• Knowledge of small claims court procedures
• Ability to assess claim files for accuracy and appropriateness
• Strong analytical and trend identification skills
• Excellent communication skills for delivering actionable guidance
• Ability to operate strategically while maintaining attention to detail
• Highly preferred for incumbent to sit in Charleston, Charlotte, Atlanta or Dallas

Benefits

• In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off.
• All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
• Plus your birthday off after 1 year of service!
• Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees.
• For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Company Overview