[Remote] Product Manager II, Trust & Safety Tools

Note: The job is a remote job and is open to candidates in USA. Pinterest is a platform aimed at inspiring creativity and planning memorable experiences. They are seeking a Product Manager for Trust & Safety Tools to own the product strategy for internal tools that enhance trust and safety, driving their transformation towards an AI-first future.

Responsibilities

• Own and drive the T&S Tools product roadmap, including review queue systems (PinQueue), entity inspection and management (Lookup), bulk operations, and domain management tools
• Define and ship AI-native tool capabilities — MCP integrations, AI-assisted workflows, intelligent routing, model testing interfaces, and new experiences that fundamentally change how practitioners interact with T&S systems
• Partner deeply with T&S practitioners — ops reviewers, ML engineers, risk analysts, policy teams — to understand workflows, identify friction, and deliver improvements that compound over time
• Manage the internal customer experience across a diverse user base with different needs and technical depth
• Triage inbound requests from cross-functional stakeholders, communicate priorities, and maintain roadmap focus

Skills

• 3+ years product management experience
• Experience building products for internal users, operations teams, or enterprise customers
• Strong user empathy — genuinely curious about how people work and motivated by making their workflows better
• SQL proficiency — able to self-serve data investigation and analysis
• Excellent stakeholder management — proven ability to juggle competing priorities from multiple teams
• Strong written and verbal communication
• Growth mindset with enthusiasm for AI — excited to learn and develop conviction about how AI transforms internal tooling
• Bachelor's degree in a relevant field such as Computer Science, or equivalent experience
• Trust & Safety or content moderation experience
• Experience building or integrating AI-powered features
• Background in ops efficiency measurement (AHT, throughput, cost metrics)

Benefits

• The position is also eligible for equity.
• Information regarding the culture at Pinterest and benefits available for this position can be found here.

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