[Remote] Lead Product Manager, Agentic Personalization

Note: The job is a remote job and is open to candidates in USA. Hightouch is an Agentic Marketing Platform that empowers marketing teams with data-driven tools to enhance their campaign efficiency. The Lead Product Manager for Agentic Personalization will define the product and its go-to-market strategy, focusing on engaging with enterprise clients to facilitate personalized marketing experiences.

Responsibilities

• Customer discovery. Deep engagement with product and growth teams at enterprise companies to understand how they personalize web and mobile today, and what would earn their trust in an agent-driven approach. Translate into a roadmap tied to revenue milestones
• Define the agent experience. What agents do autonomously (segments, variants, experiments, traffic allocation) vs. what needs human approval (production launches, brand-sensitive content). Design the feedback loop that builds trust over time
• Scale the GTM. Co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks

Skills

• Zero-to-one track record. Products you built from nothing to meaningful revenue, ideally at a B2B SaaS company. Domain matters less than evidence you can find product-market fit under uncertainty
• Technical depth. Can evaluate architectural tradeoffs, debate infrastructure decisions with senior engineers, and reason about things like batch vs. real-time and caching strategies at the level of product decisions
• Commercial instinct. Think in terms of pipeline, conversion, and expansion. Build roadmaps that map to revenue targets
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows
• Cross-functional trust. This spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity

Benefits

• Meaningful equity compensation in the form of ISO options
• Offer early exercise and a 10 year post-termination exercise window
• Remote-first policy

Company Overview