[Remote] Operations Associate

Note: The job is a remote job and is open to candidates in USA. A5 IT is a technology company seeking an Operations Associate to support their sales, vendor, fulfillment, and procurement workflows. The role involves managing sales orders, purchase orders, vendor communication, and ensuring timely and accurate processing of operations-related tasks.

Responsibilities

• Sales orders and order processing
• Purchase orders and fulfillment coordination
• Shipment tracking and delivery updates
• Vendor communication and follow up
• Vendor quotes, quote comparison, and quote follow up
• Internal coordination between sales, operations, vendors, and finance
• Documentation, reporting, and process tracking

Skills

• Strong command of English, both written and spoken
• Ability to work US business hours from 6:00 PM NPT to 3:00 AM NPT
• Strong business judgment and operational thinking
• Ability to understand processes, identify gaps, and follow through until tasks are completed
• Experience with sales orders, purchase orders, vendor quotes, shipments, fulfillment, or similar operational tasks
• Comfort using tools such as Excel, Google Sheets, CRM systems, ERP systems, vendor portals, or similar platforms
• Flexibility to learn new tools and help create better internal processes
• Ability to work independently with minimal supervision
• A growth mindset and desire to build a long term career in business operations

Benefits

• Festival Bonus: Standard 1 month Dashain/Tihar festival bonus
• Time Off: Generous Paid Time Off and standard Nepali public holidays
• Work Location: 100% remote work from anywhere in Nepal
• Workdays: 5 day work week, Monday to Friday
• Work Hours: US business hours

Company Overview