Associate Portfolio Executive

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long-term, trusted relationships. In this role, you will leverage AI-powered tools to simplify quoting, planning, and scheduling, focusing on selling and growing revenue.

Responsibilities

• Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business
• Re-engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share
• Own day-to-day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally
• Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations
• Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy
• Plan, build, and execute shipments (with AI agent support) aligned to customer expectations
• Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources
• Use data, reporting, and market/customer updates to uncover service and growth opportunities and inform daily priorities
• Improve how work gets done by adopting new tools/technology, identifying automation opportunities, and helping document and follow SOPs
• Operate with urgency and a team-first mindset by supporting teammates’ customers when needed and contributing in daily/weekly stand-ups

Skills

• High School Diploma or GED
• Minimum 6 months Customer Engagement Experience internal or external
• Ability to travel up to 10%
• Bachelor's Degree from an accredited college or university
• Attention to detail, accuracy, and problem-solving
• Demonstrated negotiation, collaboration, and influencing skills
• Proficient in Microsoft Office Suite of Programs
• Values a diverse and inclusive work environment

Benefits

• Three medical plans which include
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Company Overview