[Remote] Accounts Receivable Specialist

Note: The job is a remote job and is open to candidates in USA. Steno is a rapidly growing company transforming the litigation technology industry with innovative solutions. They are seeking an Accounts Receivable Specialist to manage the day-to-day collections process, build client relationships, and collaborate with internal teams to resolve billing issues.

Responsibilities

• Manage the day-to-day collections process
• Reaching out to clients via email and phone
• Sending monthly statements
• Reconciling billing issues with internal teams
• Serving as a reliable, relationship-focused point of contact for outstanding accounts
• Work cross-functionally with Billing and Account Management

Skills

• Have 1+ years of A/R and collections experience — a hospitality mindset is key
• Are comfortable on the phone throughout the day, building client relationships while managing collections
• Have strong Excel skills (a must!) — bonus points for familiarity with Looker, Zendesk, or HubSpot
• Thrive working independently and navigating ambiguity
• Are fluent in remote tools like Google Workspace, Slack, and Zoom
• Are a critical thinker who can find creative solutions to day-to-day challenges
• Can work through detailed processes efficiently without losing organization

Benefits

• Premium Medical, Dental, & Vision Coverage - options for you and your family, with 100% of premiums covered for some plans - well above industry benchmarks.
• Stock options included. When Steno grows, you grow.
• Performance bonus – Monthly bonus tied to your impact
• Enjoy the flexibility of a fully remote environment while making a real impact on our team every day

Company Overview