Underwriting Assistant, Commercial Lines

HUB International is a premier insurance brokerage seeking a detail-oriented and client-focused Underwriting Assistant to support their Commercial Realty Program team. This role involves providing underwriting and administrative support for a portfolio of commercial realty business, including managing policy documentation and delivering high-quality service to clients.

Responsibilities

• Support underwriters with new business submissions, renewals, endorsements, and policy changes for commercial realty accounts
• Review submissions for completeness, obtain outstanding documentation, and maintain accurate underwriting files and policy records
• Prepare policy documentation, endorsements, and related underwriting correspondence
• Assist with quoting, rating, policy issuance, and file preparation in accordance with underwriting guidelines and service standards
• Respond to broker, and internal inquiries regarding policy status, documentation, and underwriting requirements
• Coordinate with insurers, brokers, and internal departments to support efficient service delivery and issue resolution
• Monitor renewals, follow-up activities, and outstanding requirements to ensure timelines and service standards are met
• Support reporting, workflow management, and process improvement initiatives while ensuring compliance with internal procedures and regulatory requirements

Skills

• 1–3 years of insurance industry experience, preferably in underwriting support, commercial lines, policy administration, or brokerage operations
• Strong administrative and organizational skills with exceptional attention to detail
• Ability to manage multiple priorities and deadlines in a high-volume environment
• Excellent written and verbal communication skills
• Strong customer service orientation and relationship management skills
• Proficiency with Microsoft Office Suite and insurance broker management/underwriting systems
• Experience supporting commercial property or realty portfolios is considered an asset

Benefits

• Flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle
• HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed
• Reimbursements for professional licensing and membership fees
• Special discounts on events, travel, accommodations, and personal home & auto insurance
• Comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions

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