Part-Time Remote Customer Support Technician – Beverage Equipment Service & Maintenance – $27/hr – arenaflex

```html

Join arenaflex – A Global Leader in Refreshment Solutions

arenaflex is a world‑renowned brand that brings people together through iconic beverages and innovative service experiences. With a legacy of more than a century, arenaflex has built a reputation for quality, reliability, and a relentless focus on customer delight. As part of our commitment to excellence, we are expanding our service network and looking for dedicated professionals who thrive on hands‑on problem solving, teamwork, and delivering outstanding support to our valued clients.

Why This Role Matters

Our customers rely on perfectly chilled, ready‑to‑serve beverages at every event, retail location, and hospitality venue. The Part‑Time Remote Customer Support Technician plays a pivotal role in ensuring that arenaflex’s dispensing equipment operates flawlessly, keeping the product cold, clean, and ready for consumption. If you enjoy a blend of mechanical work, customer interaction, and the satisfaction of seeing a job well done, this position offers a rewarding blend of responsibilities.

Position Overview

As a Customer Support Technician for arenaflex, you will be the frontline guardian of our beverage dispensing systems. Working remotely from Tampa, FL (or any location that meets the travel requirements), you will diagnose, repair, and maintain soft‑drink wellspring machines, ensuring they meet arenaflex’s high standards of performance and safety. This part‑time role offers a competitive hourly rate of $27 and a flexible schedule that includes weekends and occasional evenings.

Key Responsibilities

• Mechanical Service & Repairs: Perform routine maintenance, preventive servicing, and corrective repairs on soft‑drink dispensing equipment in accordance with arenaflex policies and industry best practices.
• Troubleshooting & Diagnostics: Identify root causes of equipment failures, conduct systematic diagnostics, and implement effective solutions to restore functionality quickly.
• Refrigeration Management: Monitor and maintain all refrigeration components, ensuring optimal temperature control and compliance with food safety regulations.
• Equipment Relocation & Installation: Safely move, install, and calibrate dispensing units at client sites, guaranteeing proper setup and operational readiness.
• Customer Interaction: Provide courteous, professional, and solution‑focused support to clients, explaining repair processes and offering guidance on equipment care.
• Documentation & Reporting: Accurately record service activities, parts used, and time spent in arenaflex’s service management system, contributing to data‑driven performance improvements.
• Team Collaboration: Work closely with fellow technicians, dispatch coordinators, and the customer service team to coordinate schedules, share knowledge, and uphold service excellence.
• Safety & Compliance: Follow all safety protocols, wear appropriate personal protective equipment, and adhere to local, state, and federal regulations governing equipment servicing.

Essential Qualifications

• High school diploma or equivalent (GED) – minimum educational requirement.
• Valid driver’s license with a clean driving record, enabling travel to client locations throughout the Tampa area and surrounding regions.
• Demonstrated mechanical aptitude and a genuine interest in repairing beverage dispensing equipment.
• Physical ability to lift and maneuver equipment weighing up to 50 pounds safely.
• Flexibility to work on Saturdays, Sundays, and occasional evenings or holidays as service demands arise.

Preferred Qualifications & Experience

• Previous experience in refrigeration, HVAC, or beverage equipment service.
• Technical certifications such as EPA Section 608, HVACR, or related trade school credentials.
• Familiarity with arenaflex product lines, or similar beverage dispensing systems.
• Strong problem‑solving skills and the ability to work independently with minimal supervision.
• Excellent communication skills, both verbal and written, to convey technical information to non‑technical customers.

Core Skills & Competencies

• Technical Proficiency: Ability to read schematics, service manuals, and technical diagrams.
• Customer Service Orientation: Empathy, patience, and a proactive approach to addressing client concerns.
• Time Management: Efficiently prioritize service calls, manage travel time, and meet service level agreements.
• Teamwork: Collaborative mindset, sharing insights and best practices with peers.
• Safety Awareness: Commitment to maintaining a safe work environment for yourself and others.

Work Schedule, Compensation & Benefits

This is a part‑time position offering an hourly wage of $27. The typical shift consists of 8 hours per week, with flexibility to accommodate weekend and holiday coverage as needed. In addition to competitive pay, arenaflex provides a comprehensive benefits package for part‑time employees, which may include:

• Paid time off (PTO) accrual based on hours worked.
• Access to health, dental, and vision insurance options (eligible after a probationary period).
• Employee discount on arenaflex products and merchandise.
• Professional development resources, including online training modules and certification reimbursement.
• Retirement savings plan with employer matching contributions.
• Uniforms and necessary tools provided at no cost to the employee.

Career Growth & Learning Opportunities

arenaflex is committed to nurturing talent from within. As a Customer Support Technician, you will have pathways to advance into senior technical roles, supervisory positions, or specialized service management tracks. We support continuous learning through:

• On‑the‑job mentorship from seasoned senior technicians.
• Access to industry‑leading training programs and certifications.
• Opportunities to cross‑train in related areas such as product installation, sales support, and field operations.
• Regular performance reviews that identify growth areas and set clear career milestones.

Company Culture & Work Environment

At arenaflex, we celebrate a culture built on collaboration, innovation, and respect. Our service teams operate with a shared purpose: to deliver reliable, high‑quality experiences that keep our customers refreshed and satisfied. Key cultural pillars include:

• Inclusivity: A diverse workforce where every voice is heard and valued.
• Integrity: Transparent communication and ethical decision‑making in all interactions.
• Excellence: A relentless pursuit of quality in both product performance and customer service.
• Community: Engagement in local community initiatives, sustainability projects, and charitable events.

Our technicians enjoy a supportive environment that balances autonomy with teamwork, allowing you to take ownership of your assignments while benefiting from a robust support network.

Application Process

If you are ready to bring your mechanical expertise, customer‑focused mindset, and passion for service to arenaflex, we encourage you to apply today. Click the link below to submit your application and begin the next exciting chapter of your career.

Apply Job!

Take the Next Step

arenaflex is always on the lookout for motivated individuals who want to make a tangible impact on the beverage service industry. Whether you are just starting your career or looking to deepen your technical skill set, this role offers a unique blend of hands‑on work, client interaction, and professional growth. Join us, and become part of a legacy that refreshes the world—one cold drink at a time.