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[Remote] Work From Home - Customer Service Representative

Remote, USA Full-time Posted 2026-06-13

Note: The job is a remote job and is open to candidates in USA. The Stephens Agency is an independent financial services organization that partners with top-rated insurance carriers. They are seeking a motivated Customer Service Representative to work from home, assisting clients with their financial and insurance needs through personalized solutions and virtual meetings.


Responsibilities

  • Meet with clients virtually (warm leads only)
  • Educate families on life insurance and financial protection options
  • Customize coverage solutions based on client needs and budget
  • Assist with the application process
  • Build professional client relationships
  • Follow company and regulatory guidelines

Skills

  • Motivated and customer service oriented
  • Ability to work from home
  • Experience in the Insurance industry
  • Ability to identify financial and insurance needs
  • Ability to provide personalized solutions
  • Ability to work with clients virtually
  • Ability to meet with clients virtually (warm leads only)
  • Ability to educate families on life insurance and financial protection options
  • Ability to customize coverage solutions based on client needs and budget
  • Ability to assist with the application process
  • Ability to build professional client relationships
  • Ability to follow company and regulatory guidelines
  • Dependable and organized
  • Motivated to grow in a professional services environment

Benefits

  • Full training and licensing support are provided.

Company Overview

  • At The Stephens Agency, success means more than just closing deals — it’s about living a fulfilling life at work and at home. It was founded in 2002, and is headquartered in United States, US, with a workforce of 51-200 employees. Its website is https://stephenscma2.gr8.com/ .

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