Experienced Inside Sales/Customer Service Representative – Drive Business Growth with arenaflex

At arenaflex, we're a dynamic marketing company that has been revolutionizing the way small business owners grow their brands since 1997. Our team is passionate about empowering entrepreneurs to succeed through innovative print media solutions. As an Inside Sales/Customer Service Representative, you'll play a vital role in driving business growth and delivering exceptional customer experiences.

About arenaflex

arenaflex is a forward-thinking marketing company that has been at the forefront of the industry for over two decades. Our mission is to provide small business owners with the tools and expertise they need to thrive in today's competitive market. With a focus on print media, we help our clients build their brand, increase their visibility, and drive sales. Our team is dedicated to delivering exceptional results and building long-lasting relationships with our customers.

Core Responsibilities

As an Inside Sales/Customer Service Representative, your primary responsibilities will include:

• Collaborating with Sales Representatives to analyze their sales territory and develop winning strategies to identify qualified leads through business development calling
• Learning our strategy, vision, mission, and products to provide expert advice and solutions to our customers
• Setting at least one product demonstration per working hour, with an average completion rate of 70%
• Responding promptly to incoming phone calls and emails to ensure exceptional customer service
• Mastering our company's telephone systems, email, and other tools to streamline your workflow and maximize productivity

Desired Qualifications and Qualities

To succeed in this role, you'll need:

• Cold-calling experience and a proven track record of success
• Self-motivation and a natural ability to network and build relationships with strong interpersonal skills
• Highly organized and detail-oriented individual with excellent organizational and time-management skills
• Skilled in standard Microsoft systems, including Word, Excel, and Outlook
• Excellent phone presentation and communication skills, with the ability to consistently meet or exceed sales quotas
• Strong computer skills and the ability to learn new systems and tools quickly

What We Offer

At arenaflex, we're committed to providing our team members with a comprehensive compensation package, including:

• Competitive hourly rate of $17.00 to $37.00 per hour, with uncapped bonuses
• Comprehensive medical, dental, and vision benefits to ensure your health and well-being
• Casual dress code and a relaxed work environment that encourages creativity and productivity
• Continual advanced sales training to help you develop your skills and advance your career
• Exciting and fun team-oriented culture that fosters collaboration and camaraderie

Schedule

Our Inside Sales/Customer Service Representatives work a standard schedule of:

• Monday to Thursday: 7:30am to 4:30pm
• Friday: 8:00am to 2:00pm

Who We're Looking For

We're seeking an exceptional Inside Sales/Customer Service Representative who:

• Possesses excellent phone presentation and communication skills
• Has sales experience, although we'll provide training for the right candidate
• Is able to consistently meet or exceed sales quotas
• Can maintain constant energy and enthusiasm on all calls
• Has strong computer skills and the ability to learn new systems and tools quickly

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our team members grow and develop their careers.

We offer

• Continual advanced sales training to help you develop your skills and advance your career
• Opportunities for career growth and advancement within the company
• A comprehensive onboarding program to ensure a smooth transition into your new role
• Access to industry-leading tools and technologies to help you succeed

Work Environment and Company Culture

Our office is a dynamic and collaborative environment that fosters creativity, productivity, and teamwork. We believe in:

• Empowering our team members to take ownership of their work and make decisions
• Encouraging open communication and feedback to ensure we're always improving
• Fostering a culture of innovation and experimentation to drive business growth
• Celebrating our team members' successes and achievements

Apply to arenaflex Today!

If you're a motivated and results-driven individual with a passion for sales and customer service, we want to hear from you! Apply now to join our dynamic team at arenaflex and start driving business growth and delivering exceptional customer experiences. Apply for this job