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Manager, Business Communications, Federal Health Plans

Remote, USA Full-time Posted 2026-06-13

Job Description:

  • Execute communications strategies for federal and postal health plans, translating business and membership growth strategies into clear, consistent, and compliant messaging
  • Develop and deliver member communications, including newsletters, letters, postcards, brochures, presentations, website content, and digital materials
  • Lead Open Enrollment communications, including Mail Handlers Benefit Plan (MHBP) Open Season Seminar materials, presentations, webinars, and member collateral
  • Support client meetings, in‑person events, webinars, and virtual events by developing presentation materials and attending/hosting as needed
  • Develop training and presentation materials for field service representatives and open enrollment volunteers to ensure consistent execution
  • Ensure all communications comply internal requirements and external regulations; manage review and approval workflows and conduct quality checks for accuracy, brand alignment, and appropriateness
  • Collaborate cross‑functionally with strategy, compliance, legal, marketing, account management, and external vendors to deliver timely, integrated communications
  • Coordinate procurement of promotional items and branded materials to support outreach, events, and enrollment efforts

Requirements:

  • 5+ years health insurance or industry experience
  • Health Insurance License required (or 90 day period to obtain)
  • Proven ability to collaborate effectively across communications, sales, and marketing partners to deliver results aligned with shared business goals
  • 3+ years of experience in a communications discipline
  • Demonstrated strength in writing and editing across multiple communication formats, with the ability to deliver high‑quality work under tight deadlines
  • Strong execution and delivery skills, including planning, implementing, and supporting communications initiatives end to end

Benefits:

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility

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