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[Remote] Claims Representative (IAP) - Workers Compensation Training Program

Remote, USA Full-time Posted 2026-06-13

Note: The job is a remote job and is open to candidates in USA. Sedgwick is a company that provides meaningful support to people facing unexpected challenges. They are seeking enthusiastic individuals for an entry-level trainee position in their Workers Compensation Training Program to develop foundational skills in claims adjusting.

Responsibilities

  • Attendance and completion of designated claims professional training program
  • Adjusting various levels of workers’ compensation claims under close supervision, which includes:
  • Processing and responding to incoming mail, emails and other claim related documents according to status of the claim
  • Communicating effectively with injured workers, insureds/employers, medical providers, attorneys and carrier representatives, primarily through telephonic, video conference and email
  • Thoroughly investigating new and existing claims by gathering relevant information including medical records, employer reports, and witness statements
  • Investigating employer/employee relationships, policy verification, coverage and any potential for subrogation issues or fraud indicators
  • Determining coverage, compensability and appropriate benefits in accordance with jurisdictional guidelines and carrier program requirements
  • Documenting claims files and properly coding claim activity
  • Preparing detailed reports documenting findings and recommendations
  • Administering claim benefits i.e., indemnity and medical benefits, through maintenance of calendared claim-related action items, ensuring state compliance
  • Participating in virtual and/or in-person meetings, claim reviews and business functions as needed for educational training, claim discussions and various meetings

Skills

  • High School Diploma or GED
  • Strong Communicators
  • Empathetic
  • Multi-Taskers
  • Accountable
  • Structured Thinkers
  • Ambitious
  • Agile Learners
  • Team Collaborators

Benefits

  • Medical
  • Dental
  • Vision
  • 401k and matching
  • PTO
  • Disability and life insurance
  • Employee assistance
  • Flexible spending or health savings account
  • Other additional voluntary benefits

Company Overview

  • Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. It was founded in 1969, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.sedgwick.com.

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