Collections Clerk

Job Description:

• Responsible for assisting with all functions associated with billing and third-party payers
• Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing
• Proactive professional who can identify collection trends and solve them in a timely manner
• Identifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer
• Evaluates patient financial status and establishes contract payment plans
• Keeps informed on all current Medicare, Medicaid, and third-party payer regulations and requirements
• Informs management and other staff members of changes and keeps documentation current and accessible
• Successfully reduces days in A/R and meets assigned goals
• Responds to overflow Customer Service incoming patient phone calls
• Other assigned duties as required

Requirements:

• High School Diploma or Equivalent
• 2 years of medical collections experience preferred
• Experience with medical practice billing software necessary
• Good verbal and written communication skills
• Knowledge of computers with experience in windows-based systems and Microsoft Office
• Knowledge of CPT and ICD-10 coding and electronic billing necessary
• Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
• Ability to read, write and speak the English language
• Ability to handle frequent interruptions that result in having to re-evaluate priorities
• Proficient in medical terminology
• Detail oriented

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

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